JACOB RAMOS
BAKERSFIELD
Summary
TO SEEK AND MAINTAIN A FULL-TIME POSITION THAT OFFERS PROFESSIONAL CHALLENGES UTILIZING INTERPERSONAL SKILLS, EXCELLENT TIME MANAGMENT AND PROBLEM SOLVING SKILLS.
Overview
13
13
years of professional experience
Work History
TIRE TECHNICIAN
CLEM'S TIRE
09.2020 - 05.2024
- HELPED CUSTOMERS OVER THE PHONE AND IN PERSON WITH QUESTIONS REGARDING THEIR VEHICLE.
- SERVICED AND DROVE COMPANY VEHICLE FOR SERVICE CALLS.
- DISMOUNTED, MOUNTED, AND REPAIRED TIRES ACCORDING TO MANUFACTURER SPECIFICATIONS.
- TIRE ROTATION ON ALL TYPES OF VEHICLES.
- REPAIRED PUNCTURES BY LOCATING LEAKS, REMOVING EMBEDDED OBJECTS, AND PATCHING HOLES.
- TRAINED ON FOUR WHEEL VEHICLE ALIGNMENT.
- CHECKED VEHICLE SUSPENTION AND REPLACED PARTS SUCH AS BALL JOINTS, BUSHINGS, SHOCKS, TIE ROD ENDS, PITMAN ARM, IDLER ARM, ETC.
- INSTALLED BRAKE ROTORS, BRAKE PADS, AND BRAKE DRUMS.
- EVALUATED FLUID LEVELS, BATTERY FUNCTIONING, AND VEHICLE LEAKS.
- USED SHOP MACHINERY TO BALANCE TIRES AND ALIGN VEHICLES FOR OPTIMAL PERFORMANCE.
CUSTOMER SERVICE SPECIALIST
SODEXO INCORPORATED
03.2020 - 09.2020
- ATTENDED DAILY SAFETY MEETINGS OVER THE PHONE.
- DROVE COMPANY VEHICLE TO OTHER CHEVRON LOCATIONS TO DELIVER OR PICK UP SUPPLIES.
- COMMUNICATED WITH CUSTOMERS OVER VARIOUS PLATFORMS SUCH AS PHONE, EMAIL, SKYPE, AND FACEBOOK WORKPLACE.
- MONTHLY PM INSPECTIONS INCLUDING FIRE EXTINGUISHERS, EXIT SIGNS, EMERGENCY EARTHQUAKE CABINETS, AND CHECKING TEMPATURE IN IT ROOMS.
- SET UP CONFERENCE ROOMS FOR UPCOMMING MEETINGS.
- DAILY TASKS CONSISTED OF MAINTENANCE AROUND CAMPUS SUCH AS CLEANING COBWEBS FROM BUILDINGS AND LIGHT POSTS, LEAF BLOWING. AND FIXING SIGNAGE.
MAIL CLERK
SODEXO INCORPORATED
01.2016 - 03.2020
- WORKED IN THE MAIL ROOM AT A CHEVRON CORPORATION CAMPUS.
- ATTENDED DAILY SAFETY MEETINGS OVER THE PHONE.
- SERVICED WALK-UP COUNTER FOR CHEVRON EMPLOYEES TO HELP THEM WITH SUPPLIES OR SHIPPING.
- SERVICED AND DROVE COMPANY VEHICLE TO THE POST OFFICE OR OTHER CHEVRON LOCATIONS TO DELIVER AND PICK UP MAIL AND PACKAGES.
- WORKED WITH VENDORS, FEDEX GROUND, FEDEX EXPRESS, UPS, USPS, DHL, ONTRAC.
- DAILY MAIL-RUN AT 9AM AND 2PM WHERE I WOULD DELIVER INTER-COMPANY MAIL AND PACKAGES THROUGHOUT FACILITY, AND RESTOCK ALL MAILROOMS.
- INSPECTED AND RESTOCKED OVER 30 MAIL ROOMS WEEKLY.
- WORKED OVERTIME TO HELP REPROGRAPHICS CENTER WITH LARGE PRINTING JOBS, LAMINATING, SPIRAL BOUNDING, AND HOLE PUNCHING. FOR CHEVRON PRESENTATION MEETINGS.
- COMPLETED TASKS SUBMITTED THROUGH EMAIL AND SYNERGY.
- FOLLOWED UP WITH CUSTOMERS THROUGH EMAIL AND SKYPE INSTANT MESSAGE.
CUSTOMER SERVICE ASSOCIATE
NOVITEX SOLUTIONS
03.2014 - 01.2016
- WORKED IN THE MAIL ROOM AT A CHEVRON CORPORATION CAMPUS.
- ATTENDED DAILY SAFETY MEETINGS OVER THE PHONE.
- SERVICED WALK-UP COUNTER FOR CHEVRON EMPLOYEES TO HELP THEM WITH SUPPLIES OR SHIPPING.
- SERVICED AND DROVE COMPANY VEHICLE TO THE POST OFFICE OR OTHER CHEVRON LOCATIONS TO DELIVER AND PICK UP MAIL AND PACKAGES.
- WORKED WITH VENDORS, FEDEX GROUND, FEDEX EXPRESS, UPS, USPS, DHL, ONTRAC.
- DAILY MAIL-RUN AT 9AM AND 2PM WHERE I WOULD DELIVER INTER-COMPANY MAIL AND PACKAGES THROUGHOUT FACILITY, AND RESTOCK ALL MAILROOMS.
- INSPECTED AND RESTOCKED OVER 30 MAIL ROOMS WEEKLY.
- WORKED OVERTIME TO HELP REPROGRAPHICS CENTER WITH LARGE PRINTING JOBS, LAMINATING, SPIRAL BOUNDING, AND HOLE PUNCHING. FOR CHEVRON PRESENTATION MEETINGS.
- COMPLETED TASKS SUBMITTED THROUGH EMAIL AND SYNERGY.
- FOLLOWED UP WITH CUSTOMERS THROUGH EMAIL AND SKYPE INSTANT MESSAGE.
TECHNICIAN
PHILIP SERVICES CORPORATION
01.2011 - 03.2014
- WORKED IN CONFINED SPACES FOR TANK CLEANING.
- OPERATED A PRESSURE WASHER USED FOR CLEANING OUT CRUDE OIL FROM STORAGE TANKS AND VACUUM TANKER, OR HYDROVAC.
- SERVICED AND DROVE COMPANY VEHICLE TO JOBSITE LOCATION TO PERFORM TANK CLEANING TASKS.
- SERVICED AND HAULED A PRESSURE WASHER TRAILER OR GENERATOR TRAILER.
- CONDUCTED JOB SAFETY ANALYSIS MEETINGS TO MITIGATE POTENTIAL HAZARDS FOR THE TASK.
Education
High School Diploma -
West High School
BAKERSFIELD, CA06-2010
Skills
- SAFETY ORIENTED
- DATA ENTRY
- TIME MANAGMENT
- PROBLEM SOLVING
- HEAVY LIFTING
Timeline
TIRE TECHNICIAN
CLEM'S TIRE
09.2020 - 05.2024
CUSTOMER SERVICE SPECIALIST
SODEXO INCORPORATED
03.2020 - 09.2020
MAIL CLERK
SODEXO INCORPORATED
01.2016 - 03.2020
CUSTOMER SERVICE ASSOCIATE
NOVITEX SOLUTIONS
03.2014 - 01.2016
TECHNICIAN
PHILIP SERVICES CORPORATION
01.2011 - 03.2014
High School Diploma -
West High School
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