Jacob Zizian
Niagara Falls,ON
Summary
(McDonald's)Highly efficient with "order packing", Im well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
(Dollarama)Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
Dollarama
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs
Customer Service Representative
McDonald's Restaurant
07.2018 - 02.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Border Security And Customs
Niagara College
Welland, ON06.2026
High School Diploma -
Stamford Collegiate
Niagara Falls, ON06.2023
Skills
- Checks Validation
- Verbal and Written Communication
- Feedback Acceptance
- Teamwork
- Hardworking
- Complaint resolution
- Hardworking
- Customer Response
Photography, Volleyball and Swim are my passions
As a photographer I feel that I can capture moments not many may see, I have a different perspective in life looking through the lens not just my eyes.
I am a former club Volleyball player for Niagara Rapids volleyball, my position is setter. I will be continuing with Volleyball in post secondary.
Swimming has helped me through some hard times in my life the pool feels as it is my second home. This past year I went to OFSSA and competed for my last year of high school.
Timeline
Cashier
Dollarama
08.2022 - 07.2023
Customer Service Representative
McDonald's Restaurant
07.2018 - 02.2020
Border Security And Customs
Niagara College
High School Diploma -
Stamford Collegiate
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