Jacob Zavala

Stocked, organized, and replenished merchandise to enhance sales floor presentation and optimize product availability. Assisted guests with locating products, answering questions, and providing excellent customer service. Unloaded shipments, processed freight, and stocked inventory to meet company standards and support operational efficiency. Maintained accurate pricing, promotional signage, and product placement throughout assigned departments. Conducted inventory checks and identified low-stock items to maintain inventory accuracy and support timely restocking. Kept the sales floor and stockroom clean, organized, and safe for guests and team members. Collaborated with team members to complete daily tasks efficiently in a fast-paced retail environment. Skills Demonstrated: Customer Service Inventory Management Merchandising Stock Replenishment Organization Teamwork Time Management Attention to Detail Problem Solving Retail Operations

• Assisted customers with product selection and inquiries in a fast-paced retail environment.
• Organized merchandise displays to enhance customer shopping experience and visibility.
• Stocked shelves efficiently, ensuring products were available and well-presented.

Restocked shelves and sales floor with merchandise during overnight shifts to ensure the store was fully prepared for opening. Unloaded deliveries, organized inventory, and stocked products to comply with company merchandising standards. Maintained accurate inventory levels by rotating stock and identifying low or misplaced merchandise. Operated pallet jacks and other stocking equipment safely while following company safety procedures. Kept aisles, stockrooms, and backroom areas clean, organized, and free of hazards. Collaborated in fast-paced, team-oriented environment to achieve nightly stocking goals and meet deadlines. Supported store operations by assisting with inventory audits, implementing price changes, and optimizing product placement. Skills Demonstrated: Inventory Management Stock Replenishment Organization Time Management Attention to Detail Team Collaboration Physical Stamina Warehouse Operations Merchandising Safety Compliance

• Stocked shelves efficiently to ensure product availability for customers.
• Organized backroom inventory for easy access and streamlined operations.
• Collaborated with team members to maintain store cleanliness and safety standards.

Delivered customer service by greeting members and assisting at front end of warehouse, enhancing overall shopping experience. Retrieved and organized shopping carts while maintaining a safe and clean parking lot and entrance area. Assisted cashiers by packing merchandise efficiently to ensure a smooth checkout experience. Guided members to products, departments, and services while addressing questions, contributing to a positive atmosphere. Maintained cleanliness and organization of the front entrance, exit, and checkout areas. Coordinated with team members to effectively manage high customer traffic during peak hours, ensuring efficient service. Followed company safety procedures and contributed to a positive shopping experience for members. Skills Demonstrated: Customer Service Communication Teamwork Time Management Problem Solving Attention to Detail Multitasking Safety Awareness Reliability Fast-Paced Work Environment

• Assisted customers with product inquiries and provided personalized service.
• Stocked shelves and organized merchandise for optimal presentation.
• Operated cash register efficiently and handled customer transactions.