Jacob Worsham
Burbank,CA
Summary
Dynamic professional with a strong background in customer service and administrative support at VonKeith Properties. Proven ability to enhance office organization and foster client relationships. Skilled in multitasking and collaboration, consistently delivering exceptional results while maintaining professionalism under pressure. Committed to creating positive experiences and driving team success.
Overview
4
4
years of professional experience
Work History
Real Estate Assistant
VonKeith Properties
02.2025 - Current
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of database management, and document preparation.
- Cultivated and maintained professional relationships with clients.
Volunteer
John Burroughs High School, and Other Charities
09.2023 - 05.2027
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Cashier
John Burroughs Highschool
01.2023 - 05.2025
- Responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra hours to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Salesperson
J+J Brothers
06.2023 - 09.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Customer Service Representative
J+J Brothers
06.2023 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
John Burroughs Highschool
Burbank, CA05-2027
Skills
- Customer service
- Teamwork and collaboration
- Administrative support
- Multitasking and organization
Languages
Spanish
Limited Working
Timeline
Real Estate Assistant
VonKeith Properties
02.2025 - Current
Volunteer
John Burroughs High School, and Other Charities
09.2023 - 05.2027
Salesperson
J+J Brothers
06.2023 - 09.2023
Customer Service Representative
J+J Brothers
06.2023 - 09.2023
Cashier
John Burroughs Highschool
01.2023 - 05.2025
High School Diploma -
John Burroughs Highschool
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