Summary
Overview
Work History
Education
Skills
References
Additional Skills And Merits
Affiliations
Certification
References
Timeline
Generic

Jacob White

Brooklyn,Canada

Summary

Dedicated employee with proven experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills and a proactive approach to tasks. Consistently punctual and effective in collaborative team environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Caregiver

Tabetha Jollimore
Brooklyn, Canada
11.2016 - Current
  • Supported clients in daily living activities and personal care for improved quality of life.
  • Monitored health conditions, reporting significant changes to family members and healthcare professionals.
  • Created engaging activities aimed at fostering social interaction and stimulating cognitive function.
  • Ensured environments remained safe and compliant with health regulations.
  • Engaged clients in discussions to identify individual needs and preferences.
  • Delivered companionship and emotional support to boost client morale.
  • Coordinated medication management, assisting clients with prescribed treatments as needed.
  • Conducted light housekeeping duties, such as laundry and changing linens, for client comfort.

Shelter Attendant

Pawsitive Outcomes
Liverpool, Nova Scotia
01.2016 - Current
  • Delivered daily care for shelter animals, ensuring health and well-being.
  • Facilitated animal adoptions and addressed customer inquiries efficiently.
  • Monitored animal health, promptly reporting concerns to veterinarians.
  • Collaborated with team members to enhance shelter operations and workflow efficiency.
  • Maintained cleanliness of shelter through regular cleaning and disinfecting of facilities.
  • Provided companionship by walking dogs and engaging with animals in care.
  • Executed custodial duties, including laundry and garbage disposal, to uphold hygiene standards.

Basic Training

Canadian Armed Forces
Montreal, Canada
09.2015 - 11.2016

Accomplished core responsibilities and daily tasks with proficiency.

Room Service Attendant/ Food Runner

Marriott Hotels & Resorts
Halifax, Canada
09.2013 - 03.2015
  • Delivered food orders to guest rooms promptly, ensuring high satisfaction levels.
  • Maintained cleanliness and organization of service areas to enhance operational efficiency.
  • Coordinated with kitchen staff to ensure accuracy in food orders and special requests.
  • Prepared trays according to hotel standards, adhering to presentation guidelines.
  • Handled guest inquiries and requests professionally, fostering a welcoming environment.
  • Collaborated with housekeeping to guarantee timely delivery of services.
  • Assisted in training new staff on established service protocols to uphold quality standards.
  • Resolved guest concerns swiftly, enhancing overall guest experience.

File Maintenance/Cashier/Bagger/Demo Clerk

Sobeys
Liverpool, Canada
05.2008 - 08.2013
  • Processed customer transactions efficiently while operating cash register.
  • Provided exceptional service by assisting customers with product inquiries.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to optimize store operations during peak hours.
  • Monitored inventory levels and restocked shelves throughout shifts.
  • Resolved customer complaints promptly, ensuring a positive shopping experience.
  • Trained new cashiers in company policies and customer service standards.

Pet & House Sitter

Donna and Lloyd Martin
Hunt’s Point, Canada
06.2012 - 08.2012
  • Provided feeding, walking, and companionship to pets, ensuring their well-being.
  • Managed household tasks such as mail collection and plant watering efficiently.
  • Maintained cleanliness through light housekeeping and upkeep duties.
  • Adhered to specific instructions for managing household routines and schedules.

Caterer/Server

Alimento, Catering and Kitchen Works
Liverpool, Canada
10.2011 - 06.2012
  • Established and dismantled catering stations at event venues with efficiency.
  • Delivered exceptional customer service during events by addressing client inquiries promptly.
  • Strictly adhered to health regulations for food storage, handling, cooking, and serving.
  • Prepared diverse food items for catering events, including salads, sandwiches, and entrees.
  • Coordinated with waitstaff and personnel to ensure seamless operation at catered functions.

DSG (Dealer Support) Agent

OLS/ Rogers, Call Centre
Liverpool, Canada
06.2011 - 08.2011
  • Resolved customer inquiries and issues, enhancing overall service quality.
  • Processed transactions accurately using call center software to maintain efficiency.
  • Educated customers on product features and available services to promote informed decisions.
  • Documented interactions in the database to ensure accurate tracking and follow-up.

Nanny

Liz Brown and Mike Olsen
Liverpool, Canada
09.2007 - 08.2008
  • Supervised daily routines and activities for children in home environment.
  • Prepared nutritious meals and snacks according to children's dietary needs.
  • Organized educational games and activities to enhance learning and development.
  • Maintained safe, clean environment through regular tidying and inspections.
  • Communicated with parents regarding children's behavior and developmental progress.
  • Assisted with homework and provided academic support as required.
  • Fostered trust between family members and children through open communication.

Education

Sobeys - Food Safety, Excellence in Food Handling, WHIMIS

Sobeys
Liverpool, NS
07.2017

Saint Mary’s University - Anthropology

Saint Mary’s University
Halifax, NS
04.2013

Dalhousie University - Anthropology

Dalhousie University
Halifax, NS
04.2011

Liverpool Regional High School - College Preparatory Courses

Liverpool Regional High School
Liverpool, NS
06.2010

Skills

  • Microsoft Office proficiency
  • Health monitoring
  • Medication management
  • Client communication
  • Time management
  • Emotional intelligence
  • Team collaboration
  • Problem solving
  • Stress management
  • Windows operating systems
  • Skype and email communication
  • Presentation skills with PowerPoint
  • Graphic design with Adobe Photoshop
  • Web browsing with Mozilla Firefox
  • Inventory management and organization
  • Compassionate client care
  • Dependable and responsible service
  • Flexible scheduling and availability
  • Housekeeping and dining support tasks
  • Alzheimer's care expertise
  • Food delivery and safety compliance
  • Order accuracy and service organization
  • Guest relations and customer service excellence
  • Conflict resolution strategies
  • Punctuality and personal grooming standards
  • Cash handling and payment processing skills
  • Attention to detail in reports and documents
  • Effective communication skills across platforms
  • Adaptability in dynamic environments
  • Work ethic and integrity in all tasks

References

  • Tina Hatt-Baker, Front End Manager, Sobeys, Liverpool, NS, 902-354-7280
  • Donna Lee Martin, Administrative Assistant, Queens General Hospital, Liverpool, NS, 902-683-2713
  • David Toogood, Paramedic, Liverpool, NS, (902) 803-0063

Additional Skills And Merits

Microsoft Office 2010, Windows 7, Skype, Windows 8, E-mail, PowerPoint, Clip Art, Mozilla Firefox, Microsoft Works, Norton Antivirus, Windows 98, Windows XP, PowerPoint, WordPerfect, MSN Messenger, Internet, Excel, Adobe Photoshop, Micros, Concierge Assistant, NSSSA (Nova Scotia Secondary School Association), Cross Country, Kids Help Phone, LIT (Leaders in Training) Program, Student Council, TADD (Teens Against Drunk Driving), 30 Hour Famine Council, Track and Field, YHAC (Youth Health Advisory Council), Recycling Representative for 3rd Floor Risley Hall, Dalhousie University, Operation Christmas Child, Teacher’s Assistant at South Queens Junior High School, World Host certified, 12/05/13, Serve Right certified, Serve Right Responsible Beverage Service Program, 01/13/14, 01/13/17

Affiliations

  • NSSA (Nova Scotia Secondary School Association)
  • Cross Country
  • Kids Help Phone
  • LIT (Leaders in Training) Program
  • TADD (Teens Against Drunk Driving
  • 30 Hour Famine Council
  • YHAC (Young Health Advisory Council)
  • Track and Field
  • Recycling Representative for 3rd floor Risley Hall, Dalhousie University
  • Operation Christmas Child
  • Teachers Assistant at South Queens Junior High School

Certification

  • World Host - certified December 5, 2013
  • Serve Right (Serve Right Responsible Beverage Service Program) - certified January 13, 2013

References

References available upon request.

Timeline

Caregiver

Tabetha Jollimore
11.2016 - Current

Shelter Attendant

Pawsitive Outcomes
01.2016 - Current

Basic Training

Canadian Armed Forces
09.2015 - 11.2016

Room Service Attendant/ Food Runner

Marriott Hotels & Resorts
09.2013 - 03.2015

Pet & House Sitter

Donna and Lloyd Martin
06.2012 - 08.2012

Caterer/Server

Alimento, Catering and Kitchen Works
10.2011 - 06.2012

DSG (Dealer Support) Agent

OLS/ Rogers, Call Centre
06.2011 - 08.2011

File Maintenance/Cashier/Bagger/Demo Clerk

Sobeys
05.2008 - 08.2013

Nanny

Liz Brown and Mike Olsen
09.2007 - 08.2008

Sobeys - Food Safety, Excellence in Food Handling, WHIMIS

Sobeys

Saint Mary’s University - Anthropology

Saint Mary’s University

Dalhousie University - Anthropology

Dalhousie University

Liverpool Regional High School - College Preparatory Courses

Liverpool Regional High School
Jacob White