Jacob White
Chateauguay,QC
Summary
Dynamic and bilingual professional with a strong background in construction and customer service, honed at Ora Construction. Proven expertise in renovation projects and crisis management, complemented by a certified ASP health and safety card. Adept at leading teams and enhancing client satisfaction through effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Carpenter Apprentice
Ora Construction
Montreal, QC
08.2024 - 02.2025
- Coordinated repairs, renovations, and remodeling projects.
- Assisted in the demolition of structures using various tools and equipment.
- Full renovation contracts for insurance companies, start to finish. Demolition, rebuild, plastor and paint.
Salesperson
Rogers communication
Montreal, QC
05.2023 - 05.2024
- Handled inbound telephone calls from interested customers.
Customer Service Representative
Cloud5 Communication
Saint John, NB
11.2021 - 01.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Dealt with angry customers, crisis management.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
BARBER
Rose Barbershop + Legendz Barbershop
Laval , Canada
12.2018 - 10.2021
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors
SPECIALIZED LABORER
Eurovia Construction
laval, Canada
05.2019 - 10.2019
- Connect pipe pieces and seal joints, using welding equipment, cement, or glue
- Install or repair sanitary or stormwater sewer structures or pipe systems
- Install or use instruments such as lasers, grade rods, or transit levels
- Grade or level trench bases, using tamping machines or hand tools
- Dig trenches to desired or required depths, by hand or using trenching tools
- Tap and drill holes into pipes to introduce auxiliary lines or devices
- Locate existing pipes needing repair or replacement, using magnetic or radio indicators
SPECIALIZED LABORER
Charex Construction
laval, Canada
06.2018 - 12.2018
- Operated equipment with strong focus on safety and ground communication.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
SALES REPRESENTATIVE
Bell Canada
Dorval, Canada
11.2016 - 04.2018
- Explain products or services and prices, and answer questions from customers
- Answer telephone calls from potential customers who have been solicited through advertisements
- Make presentations on financial services to groups to attract new clients
- Evaluate costs and revenue of agreements to determine continued profitability
Education
High School Diploma -
ROSEMERE HIGH SCHOOL
Rosemere, QC06.2013
Skills
- Bilingual in French and English
- Construction safety
- Certified ASP health and safety card (ASP santé sécurité)
- Certified CCQ Graduate (Commission de la construction du Québec)
- Personal training
- Nutrition guidance
- Customer service
- Communication skills
References
- JACQUES FRECHETTE, TEAM LEADER, EUROVIA, (450) 844-0954, ninjackoo@hotmail.com
- STEVEN LOMBARDI, OWNER, ROSE BARBERSHOP, (514) 825-2766, Manager/Friend
Timeline
Carpenter Apprentice
Ora Construction
08.2024 - 02.2025
Salesperson
Rogers communication
05.2023 - 05.2024
Customer Service Representative
Cloud5 Communication
11.2021 - 01.2023
SPECIALIZED LABORER
Eurovia Construction
05.2019 - 10.2019
BARBER
Rose Barbershop + Legendz Barbershop
12.2018 - 10.2021
SPECIALIZED LABORER
Charex Construction
06.2018 - 12.2018
SALES REPRESENTATIVE
Bell Canada
11.2016 - 04.2018
High School Diploma -
ROSEMERE HIGH SCHOOL
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