Ricky Vipond Tait
Brantford,Canada
Summary
Hard working individual who is looking for fulltime employment where I can demonstrate my strengths, abilities, and skills.
Overview
4
4
years of professional experience
Work History
Retail Customer Service Representative
The Beer Store
08.2021 - Current
- Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Maintained a clean and organized store environment for optimal shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Handled returns professionally, retaining customer trust while adhering to company guidelines.
- Trained new personnel regarding company operations, policies and services.
Customer Service Representative
Canadian Tire
11.2020 - 05.2021
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Lift, carry and arrange heavy stock (up to 88 lbs)
- Move heavy skids of stock (up to 2000 lbs) with pump truck
- Maintained a clean and organized store environment for optimal shopping experience.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Responded proactively and positively to rapid change.
- Managed timely and effective replacement of damaged or missing products.
Education
OSSD -
Assumption College School
Brantford, ON06.2020
Skills
- Responsible
- Dependable
- Hard working
- Timely
- Polite
- Adaptable
- Attentive
- Creative problem-solving
- Calm under pressure
- Computer proficient
- Excellent written communication
- Excellent oral communication
- Willing to carry heavy items
- Strong mathematical skills
- Ability to work independently
- Ability to work within a team environment
Timeline
Retail Customer Service Representative
The Beer Store
08.2021 - Current
Customer Service Representative
Canadian Tire
11.2020 - 05.2021
OSSD -
Assumption College School
Similar Profiles
Ali-Omar MohomedAli-Omar Mohomed
Customer Service Representative/Supervisor at The Beer StoreCustomer Service Representative/Supervisor at The Beer Store
Ramandeep KaurRamandeep Kaur
Warehouse Worker at The Beer StoreWarehouse Worker at The Beer Store
Emily ErskineEmily Erskine
NA at The Beer StoreNA at The Beer Store