Jacob Vieni
Woodbridge,Canada
Summary
Demonstrates strong organizational skills and ability to meet deadlines in both independent and team settings. Adapts quickly to changing environments while maintaining effective communication and interpersonal relationships. Highly motivated with a strong work ethic and eagerness to embrace new challenges.
Overview
9
9
years of professional experience
Work History
SQL Member (Service Quality Leader)
Chop Steakhouse & Bar
04.2024 - Current
- Carefully selected team of servers by general management- recognized for their outstanding teamwork, knowledge, and overall performance within the restaurant.
- Responsible for setting example within the workplace, ensuring all staff members are performing to the strongest of their abilities.
- Dedicated training-staff members, SQL ensure all new staff members are instilled with proper knowledge of industry trends, menu items, service procedures, and best practices within the workplace.
- Provides feedback on employee performance based on observed results on a monthly basis.
- Participates and organizes monthly seminars to obtain information for use in training programs and team building.
Restaurant Server
Chop Steakhouse & Bar
Vaughan, ON
09.2022 - Current
- Facilitate a welcoming dining experience by greeting guests promptly, and with a positive attitude.
- Need for exceptional communication skills, and passion for creating server-guest connections.
- Displaying strong ability to organize, balance, and meet the multiple requests needed within a high-pressure environment.
- Answer questions about menu items and offer suggestions or recommendations based on the customers' requests or dietary needs.
- Work as a team in assisting other staff members productively through friendly and clear communication.
- Attending to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Automotive Detailer
Alta Nissan
06.2018 - 11.2023
- Experienced in detailed cleaning and maintenance of a variety of vehicles, including brand new, luxury, sport, and classic cars.
- Consistently providing service with meticulous attention to detail, ensuring error-free projects of high quality.
- Quickly adapt to changing project requirements and priorities, ensuring successful project outcomes.
- Assisted in coordinating appointments and providing exceptional customer service.
- Developed and maintained strong relationships with customers to ensure repeat business.
General Office Help – Casual
Dana Industries Inc.
06.2016 - 06.2018
- Prepared and organized new filing systems for the accounting and sales department
- Assisted the office manager with general office duties such as mail distribution, matching documents and shredding
- Other general office duties, as required by the administrative staff
Education
Associate of Applied Science - Architectural Technology
George Brown College
Toronto12-2024
High School Diploma -
Emily Carr Secondary School
Vaughan, ON06-2018
Skills
- Microsoft Office proficiency
- Information gathering and reporting
- Graphic design and visual arts
- SolidWorks and AutoCAD
- Information organization
- Effective communication skills
- Customer inquiry processing
- Customer service and support
Hobbies and Interests
- Drawing
- Fitness
- Hockey
- Golf
- Fishing
Relevant Skills And Experience
Proficient in Microsoft Office Applications, such as Word, PowerPoint, Publisher, Outlook, Gathered information and prepared summary reports for comparative and analytical purpose, Created and completed various graphic design and visual arts displays using Solid Works and AutoCAD, Organized and managed the flow of information between other colleagues and myself, Communicated effectively and provided feedback necessary to achieve the desired outcome, Processed customer inquiries and ensured a successful level of customer service by meeting the customer needs
Timeline
SQL Member (Service Quality Leader)
Chop Steakhouse & Bar
04.2024 - Current
Restaurant Server
Chop Steakhouse & Bar
09.2022 - Current
Automotive Detailer
Alta Nissan
06.2018 - 11.2023
General Office Help – Casual
Dana Industries Inc.
06.2016 - 06.2018
Associate of Applied Science - Architectural Technology
George Brown College
High School Diploma -
Emily Carr Secondary School
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