Jacob Velasquez-Velasquez
Los Angeles
Summary
Dynamic professional with a strong background in Creative Operations and Music Technology Research at Independent Projects. Proven expertise in optimizing workflows and ensuring data accuracy, complemented by exceptional cross-functional communication skills. Passionate about leveraging technology to enhance artist development and audience engagement in the evolving music landscape.
Overview
2026
2026
years of professional experience
Work History
Creative Operations & Music Technology Research
Independent Projects
- Conduct independent research on music technology platforms, digital distribution, and streaming ecosystems
- Analyze how technology supports artist development, release strategies, and audience engagement
- Explore operational workflows related to publishing, royalties, and digital music infrastructure
- Maintain strong interest in the intersection of technology, media, and the music industry
Teller
Citi
01.2026 - Current
- Operate enterprise banking systems to process transactions, manage account services, and support digital banking tools
- Maintain strict compliance with security, data privacy, and regulatory protocols in a high-stakes environment
- Troubleshoot system and account issues while delivering efficient, user-focused service
- Collaborate with team members to ensure operational accuracy and workflow efficiency
Dishroom Coordinator
UC Merced Dining Services
08.2024 - Current
- Coordinated high-volume operations using scheduling systems, workflows, and inventory tracking
- Supervised and trained student staff to ensure operational consistency and efficiency
- Identified process improvements to optimize throughput and reduce operational friction
- Worked with leadership to maintain compliance with campus and organizational standards
Retail Banking Intern
Bank of America
06.2025 - 08.2025
- Supported daily financial operations using large-scale internal platforms and enterprise tools
- Assisted customers with digital banking technology and account-based systems
- Ensured data accuracy, compliance, and process adherence across high-volume transactions
- Gained exposure to enterprise workflows and cross-functional operational processes
Education
Bachelor of Science - Sociology
University of California, Merced
Merced, CA05-2028
Skills
- Enterprise Systems & Tools
- Data Accuracy & Process Compliance
- Technology-Driven Customer Support
- Operations & Workflow Optimization
- Cross-Functional Communication
- Interest in Music Technology & Digital Media
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Teller
Citi
01.2026 - Current
Retail Banking Intern
Bank of America
06.2025 - 08.2025
Dishroom Coordinator
UC Merced Dining Services
08.2024 - Current
Creative Operations & Music Technology Research
Independent Projects
Bachelor of Science - Sociology
University of California, Merced