Jacob Thompson
Coquitlam,BC
Summary
Detail-oriented team player with strong organizational skills. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
9
9
years of professional experience
Work History
Telecommunications Technician
Metro Mobile Radio
08.2021 - Current
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Developed detailed documentation for telecommunications systems to comply with regulations.
- Installed and configured new devices and system components.
- Worked on dozens of construction sites, insuring proper safety protocol and work procedures were followed at all times.
- Performed preventive maintenance of telecommunications equipment.
Low Voltage Technician
Marcomm
08.2019 - 06.2020
- Installed and tested multiple low voltage systems such as fiber optic links, security camera systems, and WAP networks
- Conducted regular preventive maintenance checks on low voltage equipment which increased overall system longevity.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
Maintenance Supervisor
Pacific National Exhibition
08.2015 - 08.2019
- Managed efficient teams of up to twenty employees.
- Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Education
Diploma - Wireless Electronics Technician
British Columbia Institute of Technology
05.2019
Certificate - Electronics
British Columbia Institute of Technology
05.2018
Skills
- Wireless Networking
- Electrical Wiring
- Safety practices
- Customer Service
- Analytical Thinking
- Writing reports
- Project Planning
- Troubleshooting systems
Timeline
Telecommunications Technician
Metro Mobile Radio
08.2021 - Current
Low Voltage Technician
Marcomm
08.2019 - 06.2020
Maintenance Supervisor
Pacific National Exhibition
08.2015 - 08.2019
Diploma - Wireless Electronics Technician
British Columbia Institute of Technology
Certificate - Electronics
British Columbia Institute of Technology
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