Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Szukalo

Mississauga,ON

Summary

Highly motivated, detail-oriented Server with more than 5 years experience in food service. Seeking to use ability to establish and maintain excellent communication and relationships with clients resulting in a pleasant customer experience. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.

Overview

6
6
years of professional experience

Work History

Server

Earls Kitchen + Bar
09.2023 - Current
  • Served up to eight tables unassisted in an extremely high paced restaurant and exceeded average guest spend goals
  • Provided canape and set menu service for parties exceeding 150 guests
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Earls Kitchen And Bar
09.2022 - 09.2023
  • Achieved average guest spend of $51, surpassing the store goal of $45 by 13%
  • Demonstrated extensive menu knowledge of more than 25 food menu items with multiple customizations, as well as provided personalized drink recommendations from a list of more than 20 cocktails
  • Averaged a 5 star Google and OpenTable review score, leading to increased patronage by helping to raise the average star rating of the restaurant.

Server

Crabby Joe’s
02.2022 - 09.2022
  • Greeted and served up to 30 guests, including parties, on busy weekend nights
  • Received high customer satisfaction reviews and positive reviews from managers
  • Learned list of more than 10 specials and accurately relayed this information to patrons.

Event Caterer and Server

Preston Reign Catering
05.2018 - 06.2022
  • Provided prompt and friendly service in high-stress environments such as graduations and weddings
  • Dressed and undressed tables for events greater than 100 people including folded napkins, table setting, and cleaning
  • Greeted and seated patrons, provided drink service, and served meals from a pre-selected menu while remaining aware of dietary and religious restrictions.

Bartender and Waiter

Forest City National Golf Course
04.2021 - 11.2021
  • Displayed in-depth knowledge of menu items and general food preparation to create a welcoming atmosphere for customers
  • Developed positive rapport with customers resulting in recurring business
  • Monitored bar inventory and made notes for needed supplies when necessary
  • Maintained drink order fulfillment times under 2.5 minutes while serving and bartending the entire dining area.

Education

BMOS -

University of Western Ontario
04.2022

Skills

  • POS software
  • Food Safety
  • Communication
  • Time Management

Timeline

Server

Earls Kitchen + Bar
09.2023 - Current

Server

Earls Kitchen And Bar
09.2022 - 09.2023

Server

Crabby Joe’s
02.2022 - 09.2022

Bartender and Waiter

Forest City National Golf Course
04.2021 - 11.2021

Event Caterer and Server

Preston Reign Catering
05.2018 - 06.2022

BMOS -

University of Western Ontario

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Jacob Szukalo