Sivakami K Aji
Kamloops,BC
Summary
Results-driven and dedicated individual with a proven ability to lead and inspire retail teams to deliver exceptional service consistently. Well-versed in end-to-end store operations, with a history of identifying and implementing targeted improvements to enhance overall efficiency. Currently pursuing a degree in Finance, demonstrating a successful track record in the field, meticulous attention to detail, and a proactive mindset. Actively seeking opportunities to optimize processes and workflows for the benefit of the team. Conscientious, hardworking, and adept at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Key Holder
Footlocker
Kamloops , BC
05.2023 - Current
- Used Point of Sale register system to complete transactions.
- Supervised bank deposits and security procedures to support store opening and closing.
- Identified opportunities to drive traffic into store through networking, community outreach and product launches.
- Delegated work to staff, setting priorities and goals.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Trained, managed and motivated employees to promote professional skill development.
- Developed extensive product knowledge, growing revenue and building consumer base.
Barista
Starbucks
Kamloops , BC
06.2022 - Current
- Assisted customers in selecting beverages based on their preferences.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Operated cash registers to process customer payments.
Education
Post-Baccaleurate Diploma - Finance
Thompson River University
Kamloops, BC04-2024
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
Kerala, India03-2020
Skills
- Customer Service Management
- Training and Mentoring
- Task Delegation
- Daily Reporting
- Bank Deposits
- Investment Analysis
- Statistical Analysis
- Due Diligence
- Positive Attitude
- Fluent in English
- Proficient in Ms Excel, Office
- Problem-Solving
- Attention to Detail
Languages
English
Full Professional
Accomplishments
- Awarded Partner of the quarter (January 2024), Starbucks
References
References available upon request.
Timeline
Key Holder
Footlocker
05.2023 - Current
Barista
Starbucks
06.2022 - Current
Post-Baccaleurate Diploma - Finance
Thompson River University
Bachelor of Commerce - Finance And Taxation
Mahatma Gandhi University
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