Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Sivakami K Aji

Kamloops,BC

Summary

Results-driven and dedicated individual with a proven ability to lead and inspire retail teams to deliver exceptional service consistently. Well-versed in end-to-end store operations, with a history of identifying and implementing targeted improvements to enhance overall efficiency. Currently pursuing a degree in Finance, demonstrating a successful track record in the field, meticulous attention to detail, and a proactive mindset. Actively seeking opportunities to optimize processes and workflows for the benefit of the team. Conscientious, hardworking, and adept at multitasking in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Key Holder

Footlocker
Kamloops, BC
05.2023 - Current
  • Used Point of Sale register system to complete transactions.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Identified opportunities to drive traffic into store through networking, community outreach and product launches.
  • Delegated work to staff, setting priorities and goals.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Trained, managed and motivated employees to promote professional skill development.
  • Developed extensive product knowledge, growing revenue and building consumer base.

Barista

Starbucks
Kamloops, BC
06.2022 - Current
  • Assisted customers in selecting beverages based on their preferences.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Operated cash registers to process customer payments.

Education

Post-Baccaleurate Diploma - Finance

Thompson River University
Kamloops, BC
04-2024

Bachelor of Commerce - Finance And Taxation

Mahatma Gandhi University
Kerala, India
03-2020

Skills

  • Customer Service Management
  • Training and Mentoring
  • Task Delegation
  • Daily Reporting
  • Bank Deposits
  • Investment Analysis
  • Statistical Analysis
  • Due Diligence
  • Positive Attitude
  • Fluent in English
  • Proficient in Ms Excel, Office
  • Problem-Solving
  • Attention to Detail

Languages

English
Full Professional

Accomplishments

  • Awarded Partner of the quarter (January 2024), Starbucks

References

References available upon request.

Timeline

Key Holder

Footlocker
05.2023 - Current

Barista

Starbucks
06.2022 - Current

Post-Baccaleurate Diploma - Finance

Thompson River University

Bachelor of Commerce - Finance And Taxation

Mahatma Gandhi University

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Sivakami K Aji