Jacob Somerville
Whistler,BC
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Server
21 Steps Kitchen & Bar
11.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Server
Crepe Montagne
11.2016 - 10.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Participated in monthly staff meetings and wine training courses.
Banquet Server, Banquet Bartender
Whistler Conference Center
06.2017 - 05.2018
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Prepared serving and appetizer trays and set tables at diverse events.
- Set up glassware, liquor and other necessary supplies for special events.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
Server Assistant
Christine's on Blackcomb
11.2016 - 04.2017
- Bussed tables between courses and load and unloaded trays to expedite tasks.Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Assisted with dining room set up prior to and after service period.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Monitored dining room inventory and replenished as necessary.
Education
C.P.I.F.P Hurtado De Mendoza, Granada, Spain
2010
Skills
- Bi-lingual English and Spanish
- Point of sale operation
- Team work skills
- Success multitasking while remaining professional and courteous in fast-paced environments
- Growing and maintenance of cannabis plants
- Trimming buds
- Rolling joints
- SIR Certificate
Timeline
Server
21 Steps Kitchen & Bar
11.2021 - Current
Banquet Server, Banquet Bartender
Whistler Conference Center
06.2017 - 05.2018
Server
Crepe Montagne
11.2016 - 10.2021
Server Assistant
Christine's on Blackcomb
11.2016 - 04.2017
C.P.I.F.P Hurtado De Mendoza, Granada, Spain
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