Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Snider

London,ON

Summary

Results-driven professional with a strong background in manufacturing, customer service, and hospitality. Demonstrated expertise in streamlining production processes, ensuring product quality, and delivering exceptional customer experiences. Proven ability to thrive in fast-paced environments while maintaining a high level of accuracy, efficiency, and professionalism. Adept at fostering positive relationships with team members and customers to drive business success. Seeking a challenging role where I can leverage my diverse skill set to contribute to organizational growth and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Production Team Member/Mixer

The Original Cakerie
10.2022 - 01.2023
  • Assisted in the assembly and preparation of cake and dessert products, following established recipes and procedures
  • Set up, operated and maintained production machinery.
  • Collaborated with team members to maintain a smooth flow of production, ensuring deadlines and production targets were met
  • Conducted regular quality checks during the production process to ensure adherence to company standards
  • Followed proper sanitation and food safety procedures to ensure a safe working environment.

Driver

Diabetes Canada
10.2021 - 08.2022
  • Followed all traffic laws and regulations while operating the collection vehicle
  • Maintained accurate records of daily activities, including mileage, pick-up details, and any issues encountered during the route
  • Collaborated with the logistics team to optimize collection routes and maximize efficiency
  • Provided excellent customer service and represented Diabetes Canada in a professional manner during interactions with donors and the public
  • Complied with organizational policies and procedures related to safety, security, and confidentiality

Production Team Member

Dr. Oetker Pizza Factory
03.2020 - 08.2021
  • Manufactured quality product while adhering to set schedules
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Ensured a steady flow on the production line
  • Monitored production line for quality
  • Set up, operated and maintained production machinery.

Cashier Supervisor

Shoppers Drug Mart
02.2019 - 08.2019
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Cashier

Mcdonald’s
08.2016 - 05.2018
  • Ensured a positive experience for guests
  • Effectively managed tasks under pressure
  • Maintained restaurant cleanliness and organization
  • Handled customer payments

Cashier

Tim Hortons
10.2015 - 08.2016
  • Created a positive customer experience
  • Baked and prepared food, handled payments
  • Resolved customer complaints
  • Fostered teamwork to ensure all tasks are completed

Education

Secondary School Diploma -

Secondary School
Listowel, ON
2012

Skills

  • Customer Service
  • Communication
  • Attention to Detail
  • Organization and Time Management
  • Teamwork and Collaboration
  • Food Safety Protocols
  • Employee Training
  • Good Manufacturing Practices

Timeline

Production Team Member/Mixer

The Original Cakerie
10.2022 - 01.2023

Driver

Diabetes Canada
10.2021 - 08.2022

Production Team Member

Dr. Oetker Pizza Factory
03.2020 - 08.2021

Cashier Supervisor

Shoppers Drug Mart
02.2019 - 08.2019

Cashier

Mcdonald’s
08.2016 - 05.2018

Cashier

Tim Hortons
10.2015 - 08.2016

Secondary School Diploma -

Secondary School
Jacob Snider