To utilize my work experience, education, and community involvement to further benefit the workplace.
Overview
3
3
years of professional experience
Work History
Crisis Diversion Team Support Worker
Hope Mission
Edmonton, AB
04.2024 - Current
The Hope Mission Rescue Van (HMRV) program provides mobile outreach services to vulnerable community members in need of assistance and support
The program partners with first responders such as law enforcement, emergency medical services, and fire rescue services to provide a more appropriate response to non-emergency crisis situations and free up first responder services to respond to more appropriate emergency calls
In addition to this, the program responds to calls from businesses and the general public through a mobile cell phone that goes directly to our teams
Partnering with the Canadian Mental Health Association, we respond to 211 calls
Helping provide resources for vulnerable people who are affected by mental health issues and facing homelessness
Using a trauma-informed lens, support vulnerable community members on a street level by helping meet their basic needs of food, clothing, transportation to shelter, and/or other community resources
Increase awareness of and provide referrals to social supports and services available from various agencies, organizations, and groups within Edmonton
Communicate with any program partners to consult and determine an appropriate response to crisis events
Provide counselling support to community members in order to help them receive help in overcoming addiction.
Relief Aquatic Lead Attendant
City of Calgary
Calgary, AB
10.2022 - 07.2024
In this role, I oversee day-to-day operations at a recreation centre at The City of Calgary
I enforce pool regulations and educate customers on safe practices and procedures
I monitor pool activities and prevent accidents while maintaining a pleasant and hazard-free environment for children and adults
Duties include responding to and redirecting mechanical concerns to the according staff, ensuring water chemistry is properly balanced, chemical additions, scheduling staff, submitting facility service work orders, completing staff time sheets, programming of swim lessons, providing feedback for customer concerns and inquiries, and ensuring safety and well-being of staff
I ensure the online schedule accurately reflects activities at the site for citizens and carry out both opening and closing procedures for the pool area and report any problems and concerns accordingly.
Shelter Resource Worker
Lookout Society
Abbotsford, BC
12.2021 - 07.2022
Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
Accept referrals, and identify and share information with a variety of Lookouts external resources
Refer guests to a variety of community services
Interview and provide necessities; ensuring a safe and supportive environment for all
Complete the required records and maintain statistical data
Support others in the shelter who require assistance
Provide assistance for new staff.
Fundraising Coordinator
NightShift Street Ministries
Surrey, BC
06.2021 - 12.2021
Organizing special events to raise funds and awareness for NightShift and the services we provide
Assist with planning and budgeting for our annual fundraisers, such as the Gala of Light and Charity Golf Classic
Support other special events throughout the year, including in-house celebrations or community events, as directed
Source venues, caterers, production companies, entertainment and secure logistics for the day of the event
Establish and nurture positive relationships with stakeholders, sponsors, partners, donors, and foundations
This includes helping manage committee meetings
Coordinate fundraising activities at events, such as silent/live auctions
(e.g
Identify and record donor prospects with a view to longer-term relations; approach and request/acquire items; administer ask letters, and thank you letters with receipts; accurately track auction items and manage delivery to the event; oversee set up and auction process.) Help coordinate and organize appropriate volunteer teams for each fundraising event
Support event marketing content creation (print materials, photography, video, social media, etc.)