Jacob Ramos
Dutch Bros
Bakersfield
2
years of professional experience
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferable skills can be effectively utilized.
Work History
Shift-Lead
9 Months- Handling customer conflicts.
- Ability to Lead shifts, and show Leadership
- Effectively upholding standards to crew
- Able to navigate coaching conversations to baristas
- Performs opening/closing duties
- Handle cash tills
- Creates a fun loving and positive atmosphere for the stand/crew
Barista
8 Months- Coordinated with team members to track inventory levels and restock supplies.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to manage inventory levels and replenish stock as needed.
- Controlled line and crowd with quick, efficient service.
Barista
1 Year 6 Months- Prepared and served a variety of Herbalife beverages, ensuring quality and consistency.
- Assisted customers with product selection, providing detailed information on nutritional benefits.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Contributed to creating a welcoming atmosphere, enhancing customer satisfaction and loyalty.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Education
High School Diploma
GED
Skills
Time management
Team collaboration
Conflict resolution
Attention to detail
Customer engagement
Timeline
Shift-Lead
Dutch Bros
11.2025 - CurrentRead More
Barista
Dutch Bros
03.2025 - 11.2025Read More
Barista
Herbalife
04.2024 - 10.2025Read More
East Bakersfield High School
High School Diploma
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Taft College
GED
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