Jacob Petrinac
Kitchener,ON
Summary
Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient and proactive in using independent decision-making skills and sound judgment to positively impact company success. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Zumiez
01.2022 - 01.2024
- Exceeded established personal annual sales goal each year with the company
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Utilized spreadsheets to track store earnings
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Managed staff and helped lead a strong sales team
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies.
Merchandiser
Dollarama
06.2021 - 01.2022
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Utilized Point of Sale systems
Line Cook
Kelsey's Roadhouse
06.2019 - 12.2019
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Education
High School Diploma -
St. Mary's Catholic Secondary School
Kitchener, ON06.2020
Skills
- Product and Service Knowledge
- Task Delegation
- Employee Scheduling
- Operations Management
- Customer Rapport
- Staff Management
- Money Handling
- Data analysis
Languages
English
Native or Bilingual
Additional Information
Nicolas Weger
nickyweger@gmail.com
226-789-9784
Timeline
Assistant Manager
Zumiez
01.2022 - 01.2024
Merchandiser
Dollarama
06.2021 - 01.2022
Line Cook
Kelsey's Roadhouse
06.2019 - 12.2019
High School Diploma -
St. Mary's Catholic Secondary School
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