Summary
Overview
Work History
Education
Skills
Certification
Healthcare And Community Experience
Languages
Timeline
Generic

Jacob Penticostes

Roseville,CA

Summary

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Noah's New York Bagels
12.2022 - Current
  • Provided excellent customer service by greeting guests, taking orders, and ensuring a positive dining experience
  • Prepared and served an average of 100+ bagels, sandwiches, coffee, and beverages daily, following company recipes and quality standards to ensure consistency.
  • Operated cash registers, processed transactions, and handled cash, credit, and mobile payments accurately
  • Maintained a clean and organized work environment, following health and safety regulations
  • Assisted in opening and closing duties, including restocking supplies, cleaning equipment, and preparing food stations
  • Worked efficiently in a fast-paced environment, collaborating with team members to meet customer demands during peak hours

Sales Associate

Macy's
06.2022 - 08.2022
  • Provided exceptional customer service by assisting shoppers with product selection, inquiries, and purchases
  • Operated cash registers, processed transactions, and handled returns and exchanges efficiently
  • Maintained store cleanliness and organized merchandise displays to enhance the shopping experience
  • Monitored inventory levels and stocked shelves to ensure product availability
  • Assisted in meeting sales goals, promoting special offers and loyalty programs, and upselling products, which resulted in a 10% increase in monthly sales revenue.
  • Worked collaboratively with team members to support daily store operations and ensure customer satisfaction

Education

Associate of Science - Allied Health - Pre-Nursing Option, Allied Health - General Option, Natural Science

Sierra College
Rocklin, CA
05.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail

Certification

  • Food Handler's Permit
  • CPR & First Aid Certified

Healthcare And Community Experience

  • Volunteer, Aid to Humanity Organization, Ongoing: Helped organize and distribute essential supplies like food, clothing, and hygiene kits to underserved communities. Participated in outreach programs, offering support and resources to those in need. Assisted with fundraising and donation drives to support local and international humanitarian efforts. Worked with team members to coordinate events, ensuring smooth operations and positive community impact. Used strong leadership, teamwork, and communication skills while promoting social responsibility and compassion.4o mini
  • Certified Nursing Assistant (CNA) Training Program, SisuCare Education, 02/25 - 03/25: Completed a 192-hour state-approved CNA program, combining classroom learning with hands-on clinical training. Learned essential patient care skills such as bathing, dressing, feeding, repositioning, and assisting with mobility, while maintaining patient comfort and dignity. Skilled in monitoring vital signs, spotting abnormalities, and reporting changes to the nursing team. Gained experience in long-term care, rehabilitation centers, and hospitals, providing compassionate patient care. Trained in infection control, HIPAA regulations, patient rights, and proper documentation. Worked well with nurses and healthcare staff to improve patient care and satisfaction. Passed the CNA certification exam, demonstrating expertise in patient care and healthcare standards.

Languages

English
Native or Bilingual
Spanish
Professional Working
Tagalog
Elementary
Ilocano
Elementary

Timeline

Team Member

Noah's New York Bagels
12.2022 - Current

Sales Associate

Macy's
06.2022 - 08.2022

Associate of Science - Allied Health - Pre-Nursing Option, Allied Health - General Option, Natural Science

Sierra College
Jacob Penticostes