Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacob Otim

Ottawa,ON

Summary

Experienced in customer service and interpersonal communication, with a strong ability to connect with people of diverse backgrounds. Skilled in working with children through various roles and adept at providing a welcoming experience for customers, including direct customer service in a baking environment.

Overview

3
3
years of professional experience

Work History

Junior Residential Counselor

Boys and Girls Club of Ottawa
06.2022 - 08.2022

• Worked with children of varying ages, interests, skills and developmental levels.
• Led groups of children safely through a variety of camp activities.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Supervised groups of children in log cabins for sleepaway camp.
• Resolved conflicts that arose between campers by clarifying each child's perspective and agreeing on a solution.
• Effective collaboration with co-workers to maintain a cohesive and supportive camp environment.

GENERAL BAKER

Uncle Tetsu Ottawa
01.2023 - Current
  • • Followed food safety guidelines while preparing all food items.
    • Cleaned work areas, utensils, equipment and surfaces between batches of products.
    • Rotated stock as needed to keep freshness intact.
    • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
    • Operated ovens and other equipment to bake products according to established recipes.
    • Evaluated raw ingredients and baked goods, assessing for quality control purposes.
    • Kept records of daily production numbers for each type of item produced.
    • Inspected all bakery products and removed any found to possess defects.
    • Wrapped items in plastic in preparation for display and to sell to customers.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Immacualta High School
Ottawa, ON

High School Diploma -

St. Josephine Virtual Academy
Ottawa, ON
06-2023

No Degree - Police Foundations

Algonquin College
Ottawa, ON
04-2026

Skills

  • Communication
  • Team work
  • Solution-driven
  • Task Initiative
  • Customer Service
  • Customer Assistance
  • Cash Handling
  • Records Maintenance
  • Attention to Detail
  • Technical Troubleshooting

Languages

English
Native or Bilingual
French
Elementary

Timeline

GENERAL BAKER

Uncle Tetsu Ottawa
01.2023 - Current

Junior Residential Counselor

Boys and Girls Club of Ottawa
06.2022 - 08.2022

High School Diploma -

Immacualta High School

High School Diploma -

St. Josephine Virtual Academy

No Degree - Police Foundations

Algonquin College
Jacob Otim