Jacob Ortiz
LA MIRADA,CA
Summary
Dynamic warehouse professional with extensive experience at Ventec USA, excelling in packaging, labeling, and inventory control. Proven problem-solver, enhancing efficiency through root cause analysis and training new hires. Forklift certified and committed to maintaining safety standards, consistently achieving timely shipments and high customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Ventec Usa
06.2017 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 60 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Maintained clean, orderly work environment free of hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
- Strapped items down over protective padding to secure throughout transportation.
Quality Representative
Ventec Usa
01.2022 - 06.2025
- Reduced customer complaints by monitoring production processes and providing feedback to the team.
- Developed comprehensive reports on quality metrics, assisting management in decision-making processes.
- Served as liaison between customers and internal teams, addressing concerns promptly and professionally.
- Performed risk assessments for potential hazards related to material handling practices that could impact final deliverable''s integrity upon receipt from suppliers around the globe.
- Enhanced overall efficiency with thorough root cause analysis and implementing corrective actions.
- Coordinated corrective action implementation efforts across departments, ensuring timely completion of tasks aimed at preventing recurrence of issues.
- Facilitated root cause investigations using problem-solving methodologies such as 5-Why Analysis or Fishbone Diagrams.
- Examined products for imperfections and defects.
- Followed safety protocols while handling hazardous materials.
- Weighed products prior to shipment to confirm accuracy.
- Trained new hires on company quality policies, fostering a culture of continuous improvement.
Education
High School Diploma -
La Mirada High School
La Mirada, CA06.2014
Skills
- Packaging and labeling
- Problem-solving
- Shipping and receiving
- Warehouse safety
- Warehouse operations
- Material handling
- Warehouse logistics
- Barcode scanning
- Forklift certified
- Punctual and dependable
- Pallet jack
- Lean principles
Certification
Lean Six Sigma- Green Belt
Lean Six Sigma- Black Belt
Timeline
Quality Representative
Ventec Usa
01.2022 - 06.2025
Warehouse Associate
Ventec Usa
06.2017 - Current
High School Diploma -
La Mirada High School
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