Overview
Work History
Education
Skills
Timeline
Generic

Jacob Minaker

Overview

8
8
years of professional experience

Work History

Retail Supervisor

Auski
06.2021 - Current
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on checking out regular customers efficiently.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Coordinated merchandising displays, signage and sales enablement.
  • Worked on ski tuning machines and equipment.


Factory Hand

Bulla Dairy Foods
01.2021 - 06.2021
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Keyholder/Team Lead

Foot Locker
07.2019 - 10.2020
  • Tracked and prioritized work orders to meet daily inventory requirements
  • Provided sales feedback to management to address concerns in sales reports
  • Used weekly financial data to analyze company growth and optimize sales strategies
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Trained and mentored new employees in successful strategies and sales education to meet operational standards
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.

Sales Floor Associate

Vail Resorts
04.2019 - 11.2019
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
  • Organized racks and shelves to maintain store visual appeal.

Banquets Food Service Waiter

Sandman Signature Hotel
07.2018 - 06.2019
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Collected credit card, cash, and gift certificate payments from customers and made proper changes for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously
  • Trained incoming staff on restaurant practices, culture, and procedures to maximize job satisfaction and productivity.

Sales Advisor

Sport Chek
11.2016 - 05.2018
  • Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs
  • Listened to customer details and offered matching solutions to meet wide range of requirements
  • Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction
  • Developed and delivered engaging and polished presentations to highlight products and draw favourable competitor comparisons
  • Maintained extensive knowledge of competitors offerings and presence in assigned territory.

Busser

The Keg Steakhouse & Bar
08.2015 - 08.2016
  • Scraped, washed, and efficiently restocked dish-ware, utensils and glassware to keep the kitchen ready for customer demands
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
  • Collected trash wipe up spills and removed trays to maintain fresh and clean customer areas
  • Bussed tables, cleared, cleaned and set tables in quiet and efficient manner
  • Gently moved glassware, crystal and other delicate items to prevent breakage.

Education

Bachelor of Social Science - Honours Political Science

University of Ottawa
Ottawa, ON
04.2025

Skills

  • Critical Thinking
  • Reading Comprehension
  • Attention to Detail
  • Problem-Solving
  • Teamwork
  • Interpersonal Skills

Timeline

Retail Supervisor

Auski
06.2021 - Current

Factory Hand

Bulla Dairy Foods
01.2021 - 06.2021

Keyholder/Team Lead

Foot Locker
07.2019 - 10.2020

Sales Floor Associate

Vail Resorts
04.2019 - 11.2019

Banquets Food Service Waiter

Sandman Signature Hotel
07.2018 - 06.2019

Sales Advisor

Sport Chek
11.2016 - 05.2018

Busser

The Keg Steakhouse & Bar
08.2015 - 08.2016

Bachelor of Social Science - Honours Political Science

University of Ottawa

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Jacob Minaker