Jacob McCulloch
Cochrane
Summary
Dedicated professional with extensive experience in customer service, fostering positive workplace environments. Proven ability to build strong relationships with coworkers and clients alike. Committed to continuous learning and improvement, ensuring high-quality service delivery. Loyal team member focused on contributing to organizational success.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marks
09.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged customers through effective communication.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated within team to achieve shared goals.
Teacher
Munro Academy
09.2024 - 06.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Curriculum development and organization.
- Instructing
Library Page
Cochrane Public Library
09.2017 - 08.2018
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
Education
Bachelor's of Education - Education
Ambrose University
Calgary, AB04-2026
Bachelor of Arts - Behavioral Sciences
Ambrose University
Calgary, AB04-2024
No Degree -
Canadian Baptist Theological Seminary & College
Cochrane, AB04-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Outgoing personality
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
Timeline
Teacher
Munro Academy
09.2024 - 06.2025
Sales Associate
Marks
09.2018 - Current
Library Page
Cochrane Public Library
09.2017 - 08.2018
Bachelor's of Education - Education
Ambrose University
Bachelor of Arts - Behavioral Sciences
Ambrose University
No Degree -
Canadian Baptist Theological Seminary & College
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