Dedicated professional with extensive experience in customer service, fostering positive workplace environments. Proven ability to build strong relationships with coworkers and clients alike. Committed to continuous learning and improvement, ensuring high-quality service delivery. Loyal team member focused on contributing to organizational success.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marks
Cochrane, AB
09.2018 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Engaged customers through effective communication.
Managed returns, exchanges and refunds in accordance with store policy.
Collaborated within team to achieve shared goals.
Teacher
Munro Academy
Balls Creek, NS/Sydney Mines NS
09.2024 - 06.2025
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Curriculum development and organization.
Instructing
Library Page
Cochrane Public Library
Cochrane, AB
09.2017 - 08.2018
Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.