Jacob Mallais
Fredericton
Summary
I have 4+ years experience leading installs, training younger apprentices and working a service tech role, mainly troubleshooting ductless and central heat pumps. I take great pride in my workmanship and love for the trade. There is very little commercial experience under my belt and being so young with my certificate already obtained I don't think there would be a better time to make the switch and start gaining more knowledge of the other side of the trade. I am a quick learner and enjoy being challenged with new equipment and problems to solve.
Overview
5
5
years of professional experience
Work History
Install/Service Technician
Degree Residential
2023.03 - Current
- Lead and coordinate ductless and central heat pump installs in residential homes and town house complexes
- Effectively training apprentices on equipment/tool handling procedures and steps needed to be taken to ensure a professional, time efficient, and safe job was being done
- Coordinating with customers of how they want the install to be done and/or if they have any questions or concerns
- Correctly diagnosing bad/wearing components of heat pump and A/C systems
- Part ordering and part changes
- Communicating technical/operational problems to customers ensuring they have an understanding of the diagnostic on their system and the steps needed to be taken to resolve it
- Gathering information for system swap outs and full installs
Install/Service Technician
E.G. Stairs Ltd
2019.09 - 2023.03
- Lead and coordinate installs of ductless and central heat pumps. Varying from small residential homes to large apartment complexes
- Effectively training apprentices on equipment/tool handling and steps needed to be taken to ensure a professional, time efficient, and safe job was being done
- Coordinating with customers of how they want the install to be done and/or if they have any questions or concerns
- Correctly diagnosing bad/wearing components of heat pump and A/C systems
- Part ordering and part changes
- Communicating technical/operational problems to customers to ensure they have an understanding of the diagnostic on their system and the steps needed to be taken to resolve it
Education
Block 4 / IP Certificate - HVAC/R
NBCC
Saint Andrews, NB06.2024
Block 1 Completion - HVAC/R
East Coast Trades College
Fredericton, NB03.2020
High School Diploma -
Leo Hayes High School
Fredericton, NB07.2019
Skills
- Installation and Repair
- Attention to Detail
- Troubleshooting ability
- Customer Service
- Leadership
- Uplifting attitude
- Fast learner
- Mechanical Aptitude
- Communication
References
Jon Lovean - Degree Residential - (506) 238-4496
Anthony Marshall - Cap City Mechanical - (506) 262-0303
Alex Robichaud - Valley Ref Group - (506) 323-1524
Timeline
Install/Service Technician
Degree Residential
2023.03 - Current
Install/Service Technician
E.G. Stairs Ltd
2019.09 - 2023.03
Block 4 / IP Certificate - HVAC/R
NBCC
Block 1 Completion - HVAC/R
East Coast Trades College
High School Diploma -
Leo Hayes High School
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