Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob MacDonald

Dartmouth,NS

Summary

Dedicated professional with success in leadership and decision making capabilities. Experience in conflict resolution and problem solving. Proven history of operating with high level of awareness and attention to detail. Efficient and clear communicator both verbally and compiling written reports.

Overview

7
7
years of professional experience

Work History

Automotive Service Technician

Torque Auto Ltd.
Dartmouth, NS
12.2019 - Current
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Monitored shop equipment to maintain safe working condition.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Followed safety protocols when working with hazardous materials such as gasoline or motor oil.

Sales Associate

Pro Hockey Life
Dartmouth, NS
09.2022 - Current
  • Adhered to company initiatives and achieved established goals.
  • Greeted customers and provided exceptional customer service.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Cashier

Mondo Take-Out and Convenience
Dartmouth, NS
09.2017 - 11.2019
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Followed company security procedures for handling large sums of money.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Warehouse Laborer

Prime Fasteners
Dartmouth, NS
07.2017 - 09.2018
  • Ensured that all safety regulations were followed during loading and unloading operations.
  • Assisted in inventory control activities, such as counting items and verifying stock records.
  • Prepared orders for shipment by picking items from shelves according to customer requests.
  • Reported any damaged goods or discrepancies to supervisor immediately upon discovery.

Education

Some College (No Degree) - Automotive Service And Repair

Nova Scotia Community College
Dartmouth, NS

Some College (No Degree) - Business Administration

Nova Scotia Community College
Dartmouth, NS

Skills

  • problem solving and decision making abilities in individual and team environments
  • self motivated and results oriented
  • strong interpersonal skills
  • critical, analytical, and reporting skills

Timeline

Sales Associate

Pro Hockey Life
09.2022 - Current

Automotive Service Technician

Torque Auto Ltd.
12.2019 - Current

Cashier

Mondo Take-Out and Convenience
09.2017 - 11.2019

Warehouse Laborer

Prime Fasteners
07.2017 - 09.2018

Some College (No Degree) - Automotive Service And Repair

Nova Scotia Community College

Some College (No Degree) - Business Administration

Nova Scotia Community College

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Jacob MacDonald