Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Lipsey

Hawthorne

Summary

Dynamic professional with a proven track record at Mister Car Wash, excelling in customer service and team leadership. Skilled in product picking and task delegation, consistently achieving high productivity goals. Adept at fostering strong client relationships and enhancing service standards. Committed to reliability and continuous improvement, driving success in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Guest Service Representative

Mister Car Wash
06.2025 - 09.2025
  • Maintained the site for a nice clean experience
  • Guide vehicles onto car wash track making sure all vehicles come out undamaged
  • Monitoring the wash making sure no collisions occur during the cleaning process
  • Providing excellent customer service to customers while keeping them safe

Order Picker

Lowes Home Improvment
08.2023 - 05.2025
  • Excellent communication skills, both verbal and written.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Pre-assembled containers to be easily selected by packing associates.
  • Greeted store customers and discussed needs.

Back of House Team Member

Chic-Fil-A
01.2023 - 05.2023
  • Prepared food and drinks while following safe food handling procedures.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Unloaded and stocked kitchen supplies.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

Sales Associate

Paradise Bowls
11.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

EL Segundo High
El Segundo, CA

Skills

  • Product picking
  • Merchandise restock
  • Pallet arrangement
  • Emergency replenishment
  • Cross-training
  • Cleaning procedures
  • Reliability
  • Goal setting
  • Sales techniques
  • Clear communication
  • Task delegation
  • Team leadership
  • Staff training and development

Timeline

Guest Service Representative

Mister Car Wash
06.2025 - 09.2025

Order Picker

Lowes Home Improvment
08.2023 - 05.2025

Back of House Team Member

Chic-Fil-A
01.2023 - 05.2023

Sales Associate

Paradise Bowls
11.2022 - 12.2022

High School Diploma -

EL Segundo High

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Jacob Lipsey