Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacob Lewis

Windsor,ON

Summary

Adept at landscape maintenance and customer service, I've significantly enhanced client satisfaction and operational efficiency at Terrascapes and other notable employers. My adaptability and proficiency in equipment operation have driven successful project completions, showcasing my ability to meet diverse challenges with professionalism and reliability.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Landscaper

Terrascapes
06.2022 - 11.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Roofer Laborer

Tri County Roofing
01.2017 - 12.2020
  • Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
  • Enhanced overall job quality by adhering to safety standards and implementing best practices for roofing installation.
  • Assisted in the accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.

Customer Service Representative

HGS - Hinduja Global Solutions
02.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Merchandise Stocker

Superstore
01.2014 - 03.2015
  • Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
  • Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
  • Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.

Line Worker

Veltri Howard Division
11.2013 - 01.2014
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

Front Counter Crew Member

Tim Hortons
12.2020 - 02.2021
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.

Education

Police And Security Foundations

Trios Collage
Windsor, ON
07.2024

Skills

  • Using hand tools
  • Customer service
  • Physically fit
  • Landscape maintenance
  • Maintaining equipment
  • Equipment maintenance
  • Trimming and weeding
  • Weeding and edging
  • Weeding gardens
  • Pruning and hedging
  • Garden maintenance
  • Site cleaning and organization
  • Shoveling snow from walkways
  • Landscaping
  • Adaptability
  • Physical Stamina
  • Heavy Machinery Operation
  • Time management abilities
  • Professionalism
  • Equipment Operation
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities

Languages

English
Elementary

Certification

First Aid/CPR Certificate

Timeline

Landscaper

Terrascapes
06.2022 - 11.2023

Customer Service Representative

HGS - Hinduja Global Solutions
02.2021 - 03.2022

Front Counter Crew Member

Tim Hortons
12.2020 - 02.2021

Roofer Laborer

Tri County Roofing
01.2017 - 12.2020

Merchandise Stocker

Superstore
01.2014 - 03.2015

Line Worker

Veltri Howard Division
11.2013 - 01.2014

Police And Security Foundations

Trios Collage

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Jacob Lewis