Jacob Korpan

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

• Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
• Organized and led practices and scrimmages to increase competitive attitude and skills.
• Maintained strong relationships with athletes, parents, and school administrators for program support and success.
• Fostered a positive team environment with clear communication and motivational techniques.
• Increased membership from * to *
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• Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
• Established clear performance expectations for team members, providing constructive feedback and promoting professional development opportunities.
• Served as an intermediary between the Head of Department and staff members, addressing concerns and facilitating open communication channels.
• Liaised with external stakeholders such as suppliers or partners where necessary to maintain productive relationships.

• Developed strong relationship with players to assist in reaching goals, build trust and rapport.
• Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
• Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
• Advised head coach on discipline, performance, and other decision-making areas.

• Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Oversaw payroll, business planning and marketing for franchise operations.
• Recruited, trained, and managed staff.
• Managed budgets and met business financial requirements.
• Developed and managed client relationships.
• 2017 - 229k/100%, 2018 - 356k/98%, 2019 - 234k/87%

Awards

• 2017 College Pro North American Rookie of the year
• 2017 College Pro Canadian Entrepreneur of the year
• 2018 College Pro Canadian Entrepreneur of the year

• Coordinated and implemented marketing campaign
• Met with and provided quotes to potential clients
• Managed residential sales & planned projects
• Organized calendars & crew schedules
• Onboarded new painters & subcontractors

• Developed athletes at beginner and elite levels
• Developed and implemented group and individual lesson plans
• Trained, instructed, and provided oversight to ** junior coaches
• Fostered a positive team environment with clear communication and motivational techniques.
• Built and maintained strong relationships with athletes and parents for program support and success.