Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Klein

Jacob Klein

Copperopolis,CA

Summary

I've owned and operated my own business for the last 12 years. I have always been the only tech and the only salesperson. My Brother, Son, and Nephews have all worked with me at some point from the beginning, but only as installers and apprentice techs, with me riding with them. I've had nobody to call upon when I don't understand something, so I've been forced to figure it out myself. I built the business organically from $68k in my first year to $2.4 million in 2023. All sales have been made by me. I'm an expert in customer service, explaining things to customers in ways they understand, while just giving them the hard truths about their situation. I manage a database of 6000 customers currently and frequently run 10-14 calls per day. I frequently sell $300k plus per month when it's hot while also running the business, managing employees, putting out customer fires, and playing marriage counselor sometimes. I work well under pressure and manage my time well.

I had an opportunity to work for an outfit in Palm Desert for two days in mid-June. I took 6 calls during that time and sold $38,000 in sales. I found the ability to sell there to be incredibly easy. Every job had single-speed equipment, horribly under ducted systems, terrible design locations, extensive conduction loss issues, lack of attic insulation, a laundry list of issues from no safety pans to mini splits condensers pointed toward the house. Flat roof homes have high static and need mini-splits for eastern and western-facing rooms. People are suffering from a lack of knowledge in the trade, and I was told numerous times that "nobody has ever mentioned that before" regarding major issues. I also noted the lack of Bosch Package Units on rooftops, and even our condo woke me many times a night when it turned on. I suspect with the right company that understands my skillset in sales, I could do $400k plus a month down there.

Overview

19
19
years of professional experience

Work History

Senior Technician/Sales

Performance-Based Heating and Air
01.2014 - 10.2026
  • Highly skilled residential HVAC service technician with 20 years experience diagnosing, repairing, installing, and maintaining residential comfort systems. Extensive experience with gas furnaces, heat pumps, air conditioners, package units, ductless mini splits, zoning systems, and indoor air quality.
  • Known for accurately diagnosing complex electrical, refrigeration, airflow, combustion, and control issues while maintaining exceptional customer satisfaction. Strong background in service, retrofit installations, preventive maintenance, customer education, and mentoring junior technicians. Consistently recognized for professionalism, integrity, first-time fix rates, and producing high value service opportunities through honest recommendations.
  • CORE COMPETENCIES
  • Residential HVAC Service
  • Advanced Electrical Diagnostics
  • Refrigeration Diagnostics
  • Heat Pump Repair
  • Gas Furnace Repair
  • Variable Speed Equipment
  • Inverter Systems
  • Mini Splits
  • Smart Thermostats
  • Static Pressure Testing
  • AirFlow Diagnostics
  • Superheat/Subcooling
  • Refrigerant Charging
  • Leak Detection
  • Vacuum Procedures
  • Brazing
  • Recovery Procedures
  • Compressor Diagnostics
  • Capacitor and Contactor Testing
  • ECM Motors
  • Blower Motors
  • Condenser Fan Motors
  • Defrost Controls
  • Ignition Systems
  • Combustion Analysis
  • Preventive Maintenance
  • Customer Education
  • IAQ Products
  • UV Lights
  • Whole House Filtration
  • Duct Modifications
  • Residential Retrofits
  • Technical Trouble Shooting
  • Team Leadership

HVAC Installer/Technician Apprentice

Aire Serv
06.2012 - 11.2013

HVAC Installer

Foust Heat Air and Refrigeration
01.2008 - 06.2012

Education

High School Diploma -

High School Diploma -

Cassina High
Sonora, CA
06-1992

Skills

NATE Certified

Installation Air Conditioning

Service Air Conditioning

Installation HeatPump

Service Heat Pump

Installation Gas Heating

Service Gas Heating

Nation Comfort Institute (NCI) Certified

Residential Air Balancing

Residential Hvac System Performance

Carbon Monoxide & Combustion Analyst

Technical Excellence Member

Duct System Optimization

Numerous Utility Company HVAC Classes

5000 plus hours on HVAC-TALKcom forums

EPA 608

Timeline

Senior Technician/Sales

Performance-Based Heating and Air
01.2014 - 10.2026

HVAC Installer/Technician Apprentice

Aire Serv
06.2012 - 11.2013

HVAC Installer

Foust Heat Air and Refrigeration
01.2008 - 06.2012

High School Diploma -

High School Diploma -

Cassina High
Jacob Klein