Jacob Klassen

• Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
• Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
• Developed strong working relationships with internal driver's and external partners such as carriers and shipping companies to ensure efficient collaboration in the transportation process.
• Investigated hardware product issues involving materials and software and repair or upgrade as needed.
• Workstream Improvement lead: Develops
  and implements changes to improve the
  efficiency and effectiveness of workflows.
• Served as an organizational leader and resource, sharing knowledge and expertise with colleagues across departments to foster a culture of continuous learning and improvement.
• Mentored new employees, providing guidance and support throughout their initial months at the company.
• Evaluated ongoing training program effectiveness, making adjustments as needed for optimal results.

• Worked closely with team members.
• Coordinated with onsite personnel during deliveries.
• Maintained exceptional safety records while transporting oversized loads.
• Improved customer satisfaction by providing excellent communication regarding shipment statuses and handling inquiries professionally.

• Conducted regular inventory audits to maintain accurate records and reduce discrepancies.
• Processing order's in a timely meter.
• Utilized computerized inventory software to manage stock.
• Maintained an organized workspace.

Work along side with my Dad in fixing electrical issues on any vehicle and farm machinery including tractors combines and more.