Jacob Kadar Penner

• Level 1, Level 2

• Doubled rental sales for month of January

• Leveraged my Handyman business into a contracting company in 2015
• Grew Revenue from $60,000.00 in year 1 to over $800,000 in each of my last five years. My highest Grossing year was over $1,000,000.00 in 2022.
• Managed 5-10 employees between 2016-2021
• Since 2021 I pivoted the company into construction management (CM) with no employees and instead use a dedicated group of sub-trades and builders to manage increased size and complexity of projects. This helped convert a significant portion my fixed costs into variable costs and helped manage the ebbs and flowsby of project timelines. Although my revenue has decreased in 2023 and 2024, the restructuring of my company actually increased my profit by 100%.
• Today these sub-trades and builders manage the onsite construction while I take care of sales, customer service, quality control, office work and material sourcing.

Daily Responsibilities:

• Consulted with customers to assess needs and propose optimal solutions.
• Improved project efficiency by streamlining communication channels and optimizing resource allocation.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

• Currently own two income properties which I rent and manage on Airbnb, including an apartment in Toronto and a cottage in Muskoka.
• Managed daily operations, ensuring smooth functioning of all property management tasks.
• Maintained comprehensive knowledge of local rental market trends to maintain competitive pricing strategies.
• Continuously researched industry trends in property management ensuring the adoption of best practices maximizing overall operational efficiency.
• Collaborated with sub-contractors on special projects such as capital improvements and strategic planning initiatives, ensuring continued growth and success for the company.
• Leveraged local market knowledge to identify and secure new property management contracts, expanding the company''s portfolio of managed assets.

• Improved client satisfaction by providing timely and quality handyman services for various home repairs.
• Performed minor wall repair, installed drywall, and applied wallpaper. Built and repaired decks, fences and sheds to improve overall appearance of homes.
• Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
• Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.

• Summer employment from 2008-2010 and in 2013
• Worked my way from Counsellor to program Coordinator to assistant director
• Created and updated records and files to maintain document compliance.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Trained and mentored new employees on industry practices and business operations.
• Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
• Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.

• Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
• Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.

• - Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer concerns promptly, fostering strong relationships with repeat clients.
• Provided exceptional customer service through professional communication and problem-solving skills.
• Collaborated with team members to plan routes and streamline pickup and delivery processes, improving overall productivity.

• Director: Jane Baker, 2005
• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Completed wide range of tasks in diverse filming areas to support operations.
• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.

• Maintained order during games through effective communication with coaches and players.
• Contributed to a positive game atmosphere by maintaining professionalism at all times, both on and off the ice.
• Demonstrated adaptability when faced with unexpected game situations or challenges, resulting in minimal disruptions to gameplay.