Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Jolley

Lake Arrowhead

Summary

Dynamic Behavioral Health Tech Supervisor at Serenity Lodge with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while applying complex problem-solving techniques. Successfully implemented efficient workflows, resulting in improved operational effectiveness and team morale. Strong decision-making abilities complemented by logistical expertise from the U.S. Army.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

7
7
years of professional experience

Work History

Behavorial Health Tech Supervisor

Serenity Lodge
06.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Automated Logistical Specialist (92A)

United States Army
03.2018 - 08.2022
  • Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
  • Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.

Education

No Degree - Psychology

Barstow Community College
Barstow, CA

No Degree - Sociology

San Bernardino Valley College
San Bernardino, CA
06-2025

High School Diploma -

Rim of The World
Lake Arrowhead, CA
06-2017

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving

Timeline

Behavorial Health Tech Supervisor

Serenity Lodge
06.2023 - Current

Automated Logistical Specialist (92A)

United States Army
03.2018 - 08.2022

No Degree - Psychology

Barstow Community College

No Degree - Sociology

San Bernardino Valley College

High School Diploma -

Rim of The World
Jacob Jolley