Jacob Harris
Waterdown,ON
Summary
Proven Sales Associate at Canadian Tire, adept in customer service and problem-solving, significantly enhanced customer satisfaction through exceptional service and relationship-building. Leveraged teamwork and excellent people skills to manage high-stress situations, ensuring a welcoming environment and repeat business. Skilled in merchandise organization and promotion, demonstrating a results-driven approach to retail success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Canadian Tire
10.2019 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor Of Applied Science - Mechanical Engineering
University of Windsor
Windsor, ONSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
Languages
English
Native or Bilingual
Certification
I am first aid certified
I am part of the university of Windsor FSAE team
Timeline
Sales Associate
Canadian Tire
10.2019 - 09.2024
Bachelor Of Applied Science - Mechanical Engineering
University of Windsor
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