Jacob Gold
London,ON
Summary
Proactive professional with a focus on problem-solving and customer relationship management. Experienced in developing strategies to enhance customer retention and team performance. Effective in communication and presentation, with the ability to use instructions and examples to highlight strengths and purposes.
Overview
3
3
years of professional experience
Work History
Sales Representative Team Leader
Bounty Sports / Wager Tech
London, Ontario
10.2023 - Current
- Led sales team in achieving departmental goals and enhancing team performance.
- Trained new representatives on product knowledge and effective sales techniques.
- Developed strategies to improve customer engagement and retention efforts.
- Coordinated communication between sales representatives and management for project updates.
- Monitored team performance metrics to ensure alignment with company objectives.
- Facilitated regular training sessions to enhance team skills and knowledge base.
- Resolved customer complaints promptly and professionally.
- Maintained detailed records of all sales activities within the team's CRM system.
- Performed comprehensive market research to expand sales.
- Ensured compliance with company policies and regulations at all times.
Teacher
Thames Valley District School Board
London, ON
11.2022 - Current
- Developed engaging lesson plans aligned with curriculum standards.
- Collaborated with colleagues to enhance teaching strategies and share resources.
- Implemented assessment tools to evaluate student progress and adapt instruction.
- Integrated technology into lessons to support diverse learning styles and needs.
- Participated in professional development workshops to refine teaching practices and methodologies.
- Developed and implemented lesson plans based on curriculum objectives.
Education
Bachelor of Education - Education
University of Western Ontario
London04-2023
Bachelor of Arts - Geography/GIS
Mcmaster University
Hamilton04-2020
Skills
- Team leadership
- Customer relationship management
- Effective communication
- Sales strategy development
- Technology integration
- Problem solving
- Public speaking and presentation
Languages
English
Native/ Bilingual
French
Professional
Accomplishments
Top sales performer in first year at Bounty Sports / Wager Tech
Timeline
Sales Representative Team Leader
Bounty Sports / Wager Tech
10.2023 - Current
Teacher
Thames Valley District School Board
11.2022 - Current
Bachelor of Education - Education
University of Western Ontario
Bachelor of Arts - Geography/GIS
Mcmaster University