Dedicated and detail-oriented leader with a track record of excelling in communication, public speaking, customer service, media, sales, entertainment, and marketing. Strong ability to adapt and learn, passionate about exploring new avenues and consistently achieving success. Recognized for hardworking nature and effective communication skills. Eager to take on new challenges and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Manager
Flight Deck & Rogue Racing
10.2022 - Current
Managed and oversaw usual business operations as well as lending his abilities to a large number of facets.
Books and hosts private and corporate events, event planning and coordination, plus much more.
Managing a team of 20 he's accomplished meeting and exceeding goals of 17+ corporate events per quarter.
After opening a new division and seeing it through to being fully operable, he met all sales goals into a profitable return much earlier than projected.
He continues to do so by achieving sales success through outreach and marketing, executing his sales goals by a consistent 5 times or greater.
He's achieved great customer satisfaction results on behalf of the company via internet reviews, publications and many other outlets.
Shift Supervisor
Coffee Bean & Tea Leaf
11.2021 - 06.2022
Completed store opening and closing procedures and balanced tills.
Helped store management meet standards of service and quality in daily operations.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Identified team weak points and implemented corrective actions to resolve concerns.
Shift Supervisor
Starbucks
01.2013 - 03.2021
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Trained new employees and delegated daily tasks and responsibilities.
Manager
The Gaming Hub
02.2008 - 10.2010
As manager Jacob would collaborate with the owner and partner companies to create events, further the businesses outreach and functions, host private events, keep up to date inventory, coordinate and build relationships with popular streamers and development companies
As manager Jacob would collaborate with the owner and partner companies to create events, further the businesses outreach and functions, host private events, keep up to date inventory, coordinate and build relationships with popular streamers and development companies
He not only met necessary quota but brought in a fairly consistent 50% more than projected goals by use of creative marketing strategies and advertising he himself developed.
Filmmaker
Self Employed Services
Atlanta, GA | San Francisco, CA
01.2009 - Current
Completed pre-production planning such as setting budgets, hiring crew and cast members and obtaining permits.
Coordinated with production team, producer and director to pinpoint creative vision, determine technical needs and devise shooting schedule.
Managed client contact, shoot scheduling and product deliveries.
Performed smooth and professional final edits using Final Cut and/or Adobe Premiere, After Effects and other necessary industry standard software I'm proficient with.
Worked as an intern, PA, locations scout to learn filmmaking business.
Participated in meetings with producers and production crew to keep program in step with creative vision.
Presented production ideas and determined creative scenarios for production and delivery.
Developed schedules for production, editing and duplication for timely delivery.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Freelance Audio Engineer
Self Employed Services
Atlanta, GA | San Francisco, CA | Scottsdale, AZ
02.2007 - Current
Collaborated with producers and performers to determine and achieve desired sound for productions
Captured and recorded audio using standard field audio equipment
Mixed and mastered vocal arrangements and music compositions, and optimized songs and albums
Used Pro Tools and FL Studios to mix and edit tracks
Regulated volume level and sound quality during recording sessions
Prepared for recording sessions by selecting and setting up microphones
Performed sound quality checks and front-of-house mixing to maintain company sound system
Enhanced sound quality and added various sound effects to recordings
Set up and tested equipment prior to events, broadcasts and recordings
Adjusted sound according to variances in temperature and tonal needs
Executed field and studio audio at highest level of quality, meeting producer and client expectations.