Jacob Emery
Irvine
Summary
Dynamic and results-oriented professional with a proven track record at MarketSource, adept in critical thinking and maintaining components. Excelled in enhancing customer satisfaction and engagement, demonstrating exceptional time management and organizational skills. Achieved significant improvements in operational efficiency and customer loyalty through innovative strategies and a commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Private First Class
Army
05.2023 - 01.2024
- Oversaw utilities manual records to perform stock control and accounting duties.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
Technician
Valvoline Instant Oil Change
01.2022 - 04.2022
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Stocking Associate
Harbor Freight Tools USA
06.2021 - 12.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Scanned, recorded and verified received inventory during regular shipments.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Tech Associate
MarketSource
11.2018 - 04.2020
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Team Member
Chipotle Grill
06.2018 - 09.2018
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Certificate - Automotive Repair
Weber State University
Ogden, UT12-2023
High School Diploma -
Northwood High School
Irvine, CA06-2018
Skills
- Time management
- First aid training
- Critical thinking
- Maintaining components
- Worksite organization
- Supply management
Timeline
Private First Class
Army
05.2023 - 01.2024
Technician
Valvoline Instant Oil Change
01.2022 - 04.2022
Stocking Associate
Harbor Freight Tools USA
06.2021 - 12.2021
Tech Associate
MarketSource
11.2018 - 04.2020
Team Member
Chipotle Grill
06.2018 - 09.2018
Certificate - Automotive Repair
Weber State University
High School Diploma -
Northwood High School
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