Jacob Dyck
Leduc,AB
Summary
Motivated and detail-oriented Bachelor of Commerce graduate with a major in Management. Brings 5 years of experience as a team lead at a landscaping company. Runs a small successful lawn maintenance and snow removal business in Leduc since 2022. My education has strengthened my leadership skills and business knowledge. Known for strong soft skills, professionalism, and a solid work ethic. Reliable, consistent, and a team player dedicated to learning and growth.
Overview
7
7
years of professional experience
1
1
Language
Work History
Owner/Operator
Jacobs Contracting
Leduc, AB
11.2022 - Current
- Developed and maintained client relationships, leading to a high rate of customer retention.
- Handled customer inquiries and complaints with professionalism and promptness, ensuring customer satisfaction and loyalty.
- Maintained accurate records of customer interactions and transactions.
- Conducted site assessments to provide accurate quotes and tailored service plans, meeting specific needs of clients.
- Managed financial aspects of the business, including budgeting, invoicing, and financial planning.
- Managed day-to-day operations, ensuring high-quality service and customer satisfaction.
- Maintained equipment and inventory, ensuring all tools and machinery were in optimal condition to perform services efficiently.
- Performed seasonal services such as snow removal, salting, and de-icing, ensuring safety and accessibility for clients during winter months.
- Executed lawn maintenance tasks including mowing, edging, fertilizing, and more for residential properties.
Team Lead (2017-2022)
YARDz Inc
Leduc, AB
03.2013 - 10.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding needs and addressed concerns.
- Led a team of three employees day to day.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress, enforced deadlines, ensured quality performance.
- Performed various tasks related to Lawn Maintenance, Snow Removal, and Landscaping.
- Oversaw job site safety procedures including providing PPE when necessary.
Education
Bachelor of Commerce Degree - Management
MacEwan University
Edmonton, AB04.2024
High School Diploma -
Leduc Composite High School
Leduc, AB01.2019
Skills
- Strong Leadership Skills
- Problem-Solving & Analytical Thinking
- Attention to Detail
- Time Management
- People Management
- Verbal and Written Communication
- Documentation and Reporting
- Eager Learner
- Proficient in Customer Service
References
Available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementWork-life balancePersonal development programsStock Options / Equity / Profit SharingHealthcare benefitsTimeline
Owner/Operator
Jacobs Contracting
11.2022 - Current
Team Lead (2017-2022)
YARDz Inc
03.2013 - 10.2022
Bachelor of Commerce Degree - Management
MacEwan University
High School Diploma -
Leduc Composite High School
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