Jacob Doe Mensah
Oakville,Ontario
Summary
Self-motivated and dependable finance graduate with practical banking experience and a strong academic background. Proven skills in customer service, cash handling, data entry, and financial operations. A team player with a proactive attitude, excellent communication skills, and a passion for growth and continuous learning.
Overview
11
11
years of professional experience
4
4
Certification
Work History
Personal Development
Personal Growth and Development
05.2024 - Current
- Taught youth how to spot and overcome challenges impacting academic and personal development.
- Ensured accurate record-keeping of volunteer hours logged for personal development tracking as well as organizational reporting purposes.
- Achieved consistently high success rates for clients pursuing professional advancement or personal development goals.
- Served as a mentor to players, offering guidance on academic success, personal development, and career opportunities within the sport of basketball.
Teller
Bank of Africa
03.2021 - 04.2024
- - Processed customer transactions and reconciled cash drawers.
- - Promoted banking products and prepared daily reports.
- Paid critical attention to customers and helped them with financial solutions.
Teaching Assistant
Kumasi Technical University
09.2019 - 08.2020
- - Conducted tutorials, managed student records, and supported lecturers.
Audit Assistant Intern
Ghana Co-operative Credit Unions Assoc.
06.2017 - 08.2017
- - Performed reconciliations and assisted with audits.
Admin Assistant
Freehand Enterprise Ltd.
05.2015 - 07.2016
- - Handled mobile money, bookkeeping, and administrative duties.
Front Desk Receptionist
2D Movie House
10.2014 - 05.2015
- - Managed bookings and provided customer support.
Education
Bachelor of Commerce - Finance
University of Cape Coast
01.2024
Associateship in Banking - undefined
Chartered Institute of Bankers
01.2021
HND - Banking Technology and Finance
Kumasi Technical University
01.2019
WASSCE - Business
Kinbu Senior High Technical School
01.2014
Skills
- - Customer Service & Banking Operations
- - Financial Reporting & Reconciliation
- - Audit Support & Internal Controls
- - Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- - Accounting Software: Zigloi, Igor
- - Strong interpersonal & leadership abilities
- - Bilingual: English, Ga, Twi, Ewe
Certification
- - Best Graduating Student, Dept. of Banking Tech & Finance, 2021
- - Certificate of Participation Harvard Univ. College Career Workshop, 2014
- - Outstanding Student Lower Hill Preparatory School, 2008
Languages
English
Native or Bilingual
French
Elementary
Hobbies and Interests
- Public Speaking, Research & Academic Inquiry, Business Planning, - Reading, Singing & Dancing, Critical Analysis
Accomplishments
Best Graduating Student - Department of Banking Technology and Finace - 2019
Affiliations
Associate Member - Chartered Institute of Bankers Ghana
Leadership & Volunteer Experience
- - Vice President, Campus Christian Family (2018-2019)
- - General Secretary, Kingdom Inc. Mass Choir (2017-2018)
- - Organizing Secretary, Campus Christian Family (2017-2018)
- - Assistant School Prefect, Lower Hill Prep School (2010-2011)
Work Type
Full TimePart TimeContract WorkGig WorkInternshipWork Location
On-SiteRemoteHybridTimeline
Personal Development
Personal Growth and Development
05.2024 - Current
Teller
Bank of Africa
03.2021 - 04.2024
Teaching Assistant
Kumasi Technical University
09.2019 - 08.2020
Audit Assistant Intern
Ghana Co-operative Credit Unions Assoc.
06.2017 - 08.2017
Admin Assistant
Freehand Enterprise Ltd.
05.2015 - 07.2016
Front Desk Receptionist
2D Movie House
10.2014 - 05.2015
Bachelor of Commerce - Finance
University of Cape Coast
Associateship in Banking - undefined
Chartered Institute of Bankers
HND - Banking Technology and Finance
Kumasi Technical University
WASSCE - Business
Kinbu Senior High Technical School
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