Jacob Delgado Aguilar
Fountain Valley
Summary
Dedicated, reliable and customer-focused worker with experience at PhoHolic and movie theater. Skilled in customer service, maintaining clean and organized spaces, handling transactions, and supporting team in fast paced times. Able to multitask, detail-oriented, and trying to provide positive guest experiences, making their day. While following rules given by manager.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaning Crew
PhoHolic
Stanton
12.2025 - Current
- Maintained cleanliness of dining areas, restrooms, and kitchen daily to ensure a hygienic environment for patrons
- Restocked restroom supplies daily to ensure availability for guests and staff
- Change trash bags from dining area, kitchen and restrooms
- Sweep, mop, and vacuum
- Supported coworkers during peak periods by assisting with various tasks to promote smooth operations
Usher/Ticket Taker/Concessions
Picture Show
Santa Ana
12.2024 - 09.2025
- Took orders and prepared concessions efficiently, ensuring customer satisfaction throughout the process.
- Helped customers locate their theatres, provided recommendations upon request, and fostered a welcoming environment through kindness and hospitality.
- Communicated with customers to identify needs and provide tailored assistance, enhancing their overall experience.
- When the customer didn't know what to watch we would have conversations and I would give them my opinions and we would just be able to communicate.
- Worked efficiently to ensure a clean and welcoming space for customers.
- As a concessions I would have to manage money and time.
Education
Accounting - Associate's degree
Santa Ana College
Santa Ana, CA03-2026
High school diploma -
Los Amigos High School
Fountain Valley, CA05-2025
Skills
- Cleaning experience
- Cleaning
- Disinfecting surfaces
- Mopping
- Dusting
- Chemical safety practices
- Clear communication
- Time management
- Task management
- Task prioritization
- Attention to detail
- Customer engagement
- Physical endurance
- Cash register
- Cash handling
- Cleaning
- Cash processing
- Customer service
- Customer interaction
- Customer communication
- Bilingual
- Phone communication
- Community engagement
- Collaborative work
- Team collaboration
- Organizational skills
- Community outreach
- Basic tool use
- Basic math
- Problem solving
- Adaptable work hours
- Employee onboarding
- Relationship management
- Hospitality
- Writing skills
- Communication skills
- Clear language communication
- Time management
- Client management
Certification
Driver's License
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Cleaning Crew
PhoHolic
12.2025 - Current
Usher/Ticket Taker/Concessions
Picture Show
12.2024 - 09.2025
Accounting - Associate's degree
Santa Ana College
High school diploma -
Los Amigos High School