Jacob Day
Duncan,BC
Summary
Quality control professional experienced in organizational leadership in addition to strategy, procedures and processes. Committed to high standards of team management and task completion, and excels in high-stress environments. Accomplished at identifying deficiencies and initiation solutions to problems. Able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Quality Control Manager
Thom Bargen Coffee
08.2023 - Current
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
Landscape Construction Foreman
Living Stones Inc.
11.2017 - 08.2023
- Worked for Living Stones seasonally, and full-time from 2017-2019, 2022-2023
- Reduced project completion times through effective communication and coordination with team members and clients.
- Improved overall productivity by implementing streamlined processes, optimizing labor and equipment allocation for maximum efficiency.
- Promoted a safe work environment, adhering to safety guidelines, conducting regular inspections, and providing necessary training to staff members.
- Developed strong relationships with vendors and suppliers for timely delivery of materials at competitive prices, leading to improved profit margins on projects.
Cafe Manager
Discovery Coffee
03.2020 - 06.2022
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
Bachelor of Arts - Psychology
University of Winnipeg
Winnipeg, MB04.2024
Skills
- Budget Preparation
- Operational Improvements
- Performance Evaluation
- Compliance Understanding
- Time Management
- Effective Communication
- Cross-functional Collaboration
- Customer Service
- Staff Supervision
- Effective Multitasking
Languages
English
Native or Bilingual
Timeline
Quality Control Manager
Thom Bargen Coffee
08.2023 - Current
Cafe Manager
Discovery Coffee
03.2020 - 06.2022
Landscape Construction Foreman
Living Stones Inc.
11.2017 - 08.2023
Bachelor of Arts - Psychology
University of Winnipeg
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