JACOB DAHL
Brentwood
Summary
Accomplished sales and business professional with over five years of experience in customer service, leadership, and sales across diverse industries. Expertise in building customer relationships, identifying opportunities, and driving revenue growth. Holds a Bachelor of Science in Business Administration, with a strong background in account management, operations, and team leadership.
Overview
7
7
years of professional experience
Work History
Sales Representative
Hilti North America
2025.02 - Current
- Drove sales growth by identifying customer needs and recommending products that enhanced jobsite productivity and efficiency.
- Developed and maintained strong relationships with contractors, business owners, and construction professionals through tailored product recommendations and technical solutions.
- Utilize CRM systems and sales data to monitor customer activity and identify new business opportunities.
- Achieved performance goals consistently while prioritizing customer-first approach.
Server
Havana Grill & Bar
2023.06 - 2024.01
- Recognized twice as Yelp Employee of the Month for exceptional customer service.
- Partnered with team members during busy shifts to maintain smooth workflow and deliver exceptional guest experiences.
- Coordinated with management and kitchen staff to streamline restaurant operations.
Shift Supervisor
Sip and Scoop California
2020.01 - 2024.01
- Supervised daily operations in fast-paced customer service environment, leading team to consistently meet operational goals.
- Trained and mentored new employees on company procedures and customer service standards, improving onboarding process.
- Designed and implemented customer rewards program, enhancing customer engagement and driving repeat business.
Education
Bachelor of Science - Business Administration
San Diego State University
San Diego, CA2024-05
Skills
- Sales & Prospecting
- Lead generation
- Negotiation Techniques
- Sales Presentations
- Customer Relationship Management
- Account Management
- Business Development
- CRM proficiency
- Microsoft Office
- Adaptability
Timeline
Sales Representative
Hilti North America
2025.02 - Current
Server
Havana Grill & Bar
2023.06 - 2024.01
Shift Supervisor
Sip and Scoop California
2020.01 - 2024.01
Bachelor of Science - Business Administration
San Diego State University