Jacob Corona
La Habra,CA
Summary
Experienced professional with a diverse background in sales, retail, and warehouse operations. Delivers exceptional service and product knowledge to cultivate customer satisfaction. Efficiently manages inventory and fulfills orders in a dynamic and ever-changing environment. Demonstrates a high level of professionalism and delivers high-quality work in every task. Highly adaptable and excels both as a team player and when working independently.
Overview
10
10
years of professional experience
Work History
Sales/Administration
Pro Force Law Enforcement
11.2023 - Current
- Actively selling law enforcement equipment and firearms to police departments and other authorized buyers. Developed and expanded connections with our customers in Law Enforcement Agencies throughout the country by means of outbound phone calls, emails, and online orders.
- With limited supervision, carries out a highly responsible administrative and sophisticated clerical role, offering support to the store's manager
- The work may encompass tasks such as training and travel, file organization, project coordination, overall administration, public relations, and overseeing employees
- Work necessitates the utilization of mature discernment and the implementation of a comprehensive understanding of the company's structure, initiatives, and objectives
- The job requires proficiency in computer applications such as Microsoft Word, Excel, and Power Point
- Executing prescribed tasks necessitates the use of autonomous judgment and initiative
- One must demonstrate a high level of diplomacy and politeness when interacting regularly with the general public, elected officials, agency staff, City departments, and other individuals
- Supported creation and maintenance of various documents, templates, sales materials, and process instructions.
Corporal (E-4), Intelligence Specialist
United States Marine Corps
11.2014 - 11.2019
- Collected and compiled intelligence from various sources for various combat exercises and engagements, analyzing it for applicability and producing intel-graphic summaries
- Provided timely briefings to superiors and supported combat exercises
- Served as a liaison between military branches and government agencies, composing real-time intelligence into briefings and reports
- Investigated intelligence gaps and used various collection techniques to organize intelligence-gathering evolutions
- Authorized intelligence reports and controlled their classification and dissemination and provided protection for federal facilities and weapons depots, leading patrols to search for security breaches, interference, and terrorist threats
- Received Navy Accommodation Medal for providing first-responder care to a lethal car accident
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
Retail Staff
GameStop
10.2018 - 01.2019
- Provided excellent customer service and supporting store operations during peak sales periods like holidays
- Main responsibilities include engaging with customers, maintaining cleanliness, stocking merchandise, and contributing to sales initiatives to ensure a positive shopping experience
- Promoted video game products, assisting with sales, managing inventory, and maintaining store cleanliness
- Basic responsibilities include greeting customers, answering questions, processing sales, handling trade-ins, and addressing customer concerns
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Freight Team
Home Depot
03.2017 - 06.2018
- Loads and unloads trucks, moves merchandise, and maintains inventory
- Operate ballymore and other equipment
- Responsibilities include ensuring timely delivery, moving materials from receiving to sales areas, maintaining inventory levels, provided customer service, organizing stock, and collaborating with team members
- Key skills include efficiency, time management, reliability, organization, problem-solving, and excellent customer service
Education
B.S. - Justice Studies
Grand Canyon University
Phoenix, AZ12.2024
High School Diploma -
La Habra High School
La Habra, CA06-2014
Skills
- Sales Understanding
- Customer Assistance
- Merchandise Display
- Loading and Unloading
- Sorting and Labeling
- Multitasking and Organization
- Order Fulfillment
- Administration Assistant Management
Community Service And Training
- Police Explorer Program, Member, Officer Ken Gustin, (951) 870-9245, Provided assistance to police officers during large-scale events.
- Forensic, Police, and Fire Academy (FPFA), Member, Charles Fanning, (909) 772-8688, Created forensic training environments including realistic crime scenes.
Veterans Preference
5-Points
Highest Grade
Federal Contractor
Personal Information
- Available: Permanent, Part/Full Time
- Citizenship: U.S.
Timeline
Sales/Administration
Pro Force Law Enforcement
11.2023 - Current
Retail Staff
GameStop
10.2018 - 01.2019
Freight Team
Home Depot
03.2017 - 06.2018
Corporal (E-4), Intelligence Specialist
United States Marine Corps
11.2014 - 11.2019
B.S. - Justice Studies
Grand Canyon University
High School Diploma -
La Habra High School
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