Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
5
5
years of professional experience
Work History
Pool Technician
4 Season Pool & Spa Care Inc.
07.2022 - Current
Inspected pool equipment and verified proper functionality to maintain safety standards.
Tested and balanced pool water to maintain safe and healthy swimming environment.
Maintained clean, safe and appropriately stocked company vehicle.
Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
Maintaining, and usage of heavy equipment tools, such as, quick-cut saw, jackhammer, etc.
Worked on major repairs such as liner replacements, and pool equipment repairs or replacements.
Retail Worker
4 Seasons Pool & Spa Care Inc
05.2020 - Current
Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks
Greeted customers, helped locate merchandise, and suggested suitable options
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized
Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations