Jacob Chaston
Etobicoke,Canada
Summary
I am a dedicated business management professional with expertise in consultative sales, inventory management, and team training. My experience spans operations, marketing, and technical troubleshooting. I always ensure customer needs are met with practical solutions. I have been recognized for fostering a collaborative environment that enhances team performance and customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales Associate
STAPLES
Etobicoke, Ontario
10.2025 - Current
- Provided consultative, needs-based sales efforts for high-value technology purchases, including computers, tablets, phones, and printers.
- Regularly recognized by customers and/or management for dependable service and finding practical solutions to customer needs.
- Resolved technology issues and addressed customer concerns, serving as a dependable resource for management and coworkers.
- Trained and supported new employees in sales, customer service, systems, and store procedures.
- Supported customer-facing departments by independently addressing operational needs and priorities.
- Operated POS, inventory, planogram, printing, and shipping systems while supporting merchandising and daily store operations.
- Supported the Print & Marketing Centre by handling printing, document production, binding, laminating, and fulfilling customer requests.
Vehicle Merchandiser
GEORGIAN CHEVROLET BUICK GMC
Barrie, Ontario
05.2023 - 08.2023
- Led vehicle presentation and customer-facing merchandising, effectively managing competing priorities.
- Developed and implemented internal vehicle merchandising process, transitioning from a previously outsourced function.
- Established a repeatable process for the dealership to manage the merchandising function internally.
Sales Associate
CANEX
CFB Borden, Ontario
06.2022 - 09.2022
- Delivered exceptional customer service and consultative sales across electronics, furniture, and major appliances, facilitating purchases up to $6,000.
- Utilized extensive product knowledge to assess customer needs and offer tailored recommendations.
- Supported furniture assembly and fostered a professional, customer-focused environment.
Sales Associates
CANADIAN TIRE & MARK'S
Collingwood, Ontario
01.2020 - 01.2022
- Organized sales floors, built engaging displays, facilitated curbside pickup, and ensured smooth daily store operations.
- Supported customer service, sales, merchandising, inventory, and order fulfillment across multiple departments to enhance shopping experience.
- Assisted customers in locating products and answering inquiries.
- Maintained store displays to ensure a clean and organized environment.
- Operated point-of-sale systems for efficient transaction processing.
Education
BBA -
University of Guelph-Humber
Mississauga, ON04-2028
Business Management Diploma -
Humber College
Etobicoke, ON01-2025
Secondary School Diploma -
Collingwood Collegiate Institute
Collingwood, ON01-2022
Skills
- Consultative Sales
- Customer Service
- Point-of-sale operation
- Retail Operations
- Retail Merchandising
- Inventory management
- Technical Troubleshooting
- Problem Solving
- Process Development
- Conflict resolution
- Leadership & Team Development
- Professional Effective Communication
- Attention to detail
- Conflict resolution
- Friendly and outgoing
Certification
Smart Serve (2022), Pleasure Craft Operator Card / Boat Smart (2018), 56 Year Service Bars, Royal Canadian Air Cadets (2023), 4 Year Service Medal (2021), Lieutenant Colonels Commendation (2016)
LEADERSHIP EXPERIENCE
- Royal Canadian Air Cadet Program
- 102 Barrie Silver Fox Air Cadet Squadron | 2016 2023
- Progressed to Second in Command of a squadron of approximately 120 cadets.
- Supported the supervision, administration, training, and development of junior cadets.
- Planned and delivered instruction while developing leadership, communication, organization, and team-management skills.
- Promoted accountability, professionalism, teamwork, and personal development.
Timeline
Sales Associate
STAPLES
10.2025 - Current
Vehicle Merchandiser
GEORGIAN CHEVROLET BUICK GMC
05.2023 - 08.2023
Sales Associate
CANEX
06.2022 - 09.2022
Sales Associates
CANADIAN TIRE & MARK'S
01.2020 - 01.2022
BBA -
University of Guelph-Humber
Business Management Diploma -
Humber College
Secondary School Diploma -
Collingwood Collegiate Institute