Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Castillo

San Diego

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Community Social Worker

Father Joe's Villages
08.2024 - Current
  • High level of resourcefulness, patience, comfort, and humility in introducing self, services, and programs to clients in their environment, on an ongoing basis
  • Delivers motivational interventions for clients to facilitate acceptance of care for their needs, access to services, and resources, encouraging them to become integrated into services.
  • Facilitates or coordinates psycho-educational, informational, motivational, and community engagement activities geared to influencing access to services, opportunities, and resources.
  • Documents services in the data system, maintains data, and reports outcomes
  • Develops and implements creative and trusting client service engagement opportunities for clients and reaches out to individuals that are currently not receiving mental health services

Lead Care Manager

Community Research Foundation
03.2023 - 08.2024
  • Mobile outreach and engagement
  • Screening and assessment for program eligibility
  • Promote positive health outcomes for clients utilizing mobile case management, care coordination with other providers, and supportive services with a team of dedicated professionals
  • Connect clients and their families to a medical clinic and providers, as well as other clinic and community-based services
  • Arrange transportation and accompany clients to office visits as needed
  • Serve as an advocate for the client and family
  • Use motivational interviewing, trauma-informed care, and harm-reduction practices
  • Create and maintain all required documents in the electronic and paper record systems

Case Manager

OKDHS
08.2022 - 02.2023
  • Under the direction of a case management supervisor, the position provides services to individuals with intellectual and/or developmental disabilities living in their own homes or community living alternatives
  • Obtains in-depth social histories, develops and assures community and/or agency resources to meet the consumer's need
  • Serves as QIDP and provides monthly monitoring of the program.
  • This position is required to meet compliance with Federal Home and Community Based Waiver regulations, state, and policy guidelines.
  • Ability to work on a diverse team and directly with people from diverse backgrounds specifically racial, ethnic, socioeconomic, and disabilities.

Special Education Assistant

Grossmont Union High School District
07.2021 - 07.2022
  • Adapts classroom activities, assignments and/or materials under the direction of the teacher for the purpose of providing an opportunity for all special education students to participate in classroom activities.
  • Confers with teachers as requested for the purpose of assisting in evaluating special education student progress, coordinating tests and homework assignments, and/or implementing IEP objectives.
  • Implements academic instruction taught by a teacher for individuals or small groups for the purpose of meeting learning goals, as described by an IEP and/or district benchmarks.
  • Implements behavioral plans designed by IEP team for students with behavior disorders or other special conditions for the purpose of assisting in meeting special education students needs and providing a consistent environment.
  • Instructs special education students, one-on-one or in breakout sessions (e.g. math groups, science experiments, reading, behavioral skills, daily living skills, writing, verbal skills, vocational skills, etc.) for the purpose of implementing goals for remediation of student deficiencies and ensuring students success.

COVID-19 Case Investigator

County of San Diego
01.2021 - 06.2021
  • Confirm COVID-19 Results
  • Conduct Investigations regarding COVID-19 Identifying close contacts to be investigated by contact tracing team
  • Providing isolation requirements as well as issuing temporary lodging if need be
  • Notifying supervisors of high-profile exposures related to COVID-19
  • Maintain case confidentiality

Admissions Receptionist

The Pavilion at Ocean Point
08.2020 - 01.2021
  • Answer incoming phone calls and assist with their inquiry and transfer to a different department if needed.
  • Assist in the admissions process by verifying potential patients insurance to see if they qualify for placement at the facility.
  • For incoming patients, I create and print medical charts for the nurses station.
  • Direct visitors to desired locations, such as a patients room or nurses station.
  • Make sure all in coming visitors follow Covid-19 precautions, such as signing forms and taking their temperature before entering the facility.
  • Receive and deliver patient prescriptions to nurses and staff on duty.

Program Assistant II

YMCA
05.2019 - 12.2020
  • Organize, lead and promote interest in recreational activities such as arts, crafts, sports, games and hobbies.
  • Assist in managing the daily operations of camps.
  • Facilitate special camps activities and events, to include aquatics and sports.
  • Greet campers, introduce them to other camp members, explaining facility rules and encouraging participation.
  • Administer first aid per prescribed procedures and notify emergency medical personnel when necessary.
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Encourage campers to develop their own activities and develop social skills through camp discussions.

After School Instructor and Sports Coach

PASADENA UNIFIED SCHOOL DISTRICT
10.2019 - 05.2020
  • Assist site leads with supervision of children enrolled in the program to provide direction and ensure safety at all times.
  • Organize, plan and implement curriculum for the students.
  • Engage in age appropriate activities with students to create a fun and welcoming environment for all.
  • Daily communication to students, parents, and staff.
  • Sports coach in soccer, basketball, football-Teaching fundamentals, team work, and communication to students

Hardlines Team Member

TARGET
06.2017 - 02.2018
  • Greet guests as appropriate in the store to inquire how they would like to be assisted.
  • Interact with guests to assist them in locating items of their choice by providing direction or escorting guests to requested items.
  • Assist guests with pricing questions and ensure they are aware of special promotions or discounts associated with their chosen item.
  • Backup cashier as needed; scanning, packing/wrap purchases and process credit card and cash payments.
  • Handle guest concerns and complaints as they arise and escalate to a manager when warranted.
  • Be a liaison between frontend and backend areas to ensure timely and accurate delivery of merchandise.
  • Unload truck deliveries in the early morning and distribute merchandise accordingly.
  • Responsible for updating price change when merchandise goes on sale/clearance.
  • Stock shelves to replenish the store, including groceries and inform managers of discrepancies in products or problems with supply.
  • Answer incoming phone calls from guests, assist with their inquiry and place items on hold as requested.

Education

Graduate in Social Work -

Louisiana State University
05-2027

Bachelor's Degree - Psychology

Providence Christian College
Pasadena, CA
06.2020

Skills

  • Communication
  • Youth engagement
  • Multicultural competence
  • Community resources
  • Organizational Skills
  • Documentation review
  • Administrative Support
  • Special events planning

Timeline

Community Social Worker

Father Joe's Villages
08.2024 - Current

Lead Care Manager

Community Research Foundation
03.2023 - 08.2024

Case Manager

OKDHS
08.2022 - 02.2023

Special Education Assistant

Grossmont Union High School District
07.2021 - 07.2022

COVID-19 Case Investigator

County of San Diego
01.2021 - 06.2021

Admissions Receptionist

The Pavilion at Ocean Point
08.2020 - 01.2021

After School Instructor and Sports Coach

PASADENA UNIFIED SCHOOL DISTRICT
10.2019 - 05.2020

Program Assistant II

YMCA
05.2019 - 12.2020

Hardlines Team Member

TARGET
06.2017 - 02.2018

Graduate in Social Work -

Louisiana State University

Bachelor's Degree - Psychology

Providence Christian College
Jacob Castillo