Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jake Broad

Delta,BC

Summary

Hi my name is Jake and i am excited to expand on my skills and take on new challenges. I am well versed in many different areas but my biggest strength is my effective communication skills and team leadership. I have been living on my own for 3 years and so i have already been taking on many duties and am responsible for myself. With my understanding in sales, knowledge in construction, and discipline Martial Arts i believe i will be an asset for your team!

Overview

3
3
years of professional experience

Work History

Client Account Manager

Open Connection
08.2023 - 02.2024
  • Organized daily workflow, client accounts, and inventory management.
  • Directed sales support in administrative tasks to help sales reps close deals.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Prepared sales presentations for clients showing success and credibility of products.

Contractor

Broad Contracting
03.2021 - Current

•Maintained clean and organized job sites.

  • Assisted with basic carpentry work such as deck builds, gazebos, concrete forming, Roofing, & hardscaping.
  • Utilized a variety of equipment such as hammers, saws, power tools, squares, levels etc, to complete projects.
  • Demonstrated safe and proper operation of equipment and tools.

Martial Arts Instructor

Richmond Martial Arts
02.2021 - 08.2023
  • Coaching & mentoring students ages 4-18+ to develop both physical & mental skills to feel safe & confident in everyday life.
  • Provided feedback, guidance and support to students in their training.
  • Developed lessons & strategies to help with mental health & strength.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Implemented effective classroom management techniques to maintain order during intense training sessions while prioritizing safety.

Education

High School Diploma -

Delta Secondary
Delta, BC
06.2019

Skills

  • 14 Years experience training Martial Arts
  • 5 Years teaching Martial Arts ages 4-18
  • Emergency first aid & CPR/AED level C
  • Completed 20 hour child care responsible adult course for child development, health & safety & child guidance - Pacific Coast Workshops 2122251
  • 2 Years experience in construction work and carpentry
  • Lead generation strategies to consistently expand cliental base
  • Developed strategies for managing accounts, ensuring personalized attention and timely responses to client inquiries
  • Utilized follow-up procedures to nurture leads and maintain engagement throughout the sales cycle
  • Developed upselling techniques by identifying client needs and offering additional products or services
  • Cultivated strong relationships with clients through regular communication, building trust and loyalty
  • Employed strategic negotiation tactics to overcome objections and successfully close sales transactions

Languages

English
Native or Bilingual

Timeline

Client Account Manager

Open Connection
08.2023 - 02.2024

Contractor

Broad Contracting
03.2021 - Current

Martial Arts Instructor

Richmond Martial Arts
02.2021 - 08.2023

High School Diploma -

Delta Secondary

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Jake Broad