Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Brewer

Simi Valley

Summary

Dynamic and customer-focused professional with experience at Trader Joe's, excelling in customer service and teamwork. Proven ability to enhance shopping experiences and improve customer satisfaction through effective communication. Skilled in cash handling and inventory management, consistently promoting a positive work environment while achieving team goals.

Overview

3
3
years of professional experience

Work History

Crew Member

Trader Joe's
09.2023 - Current
  • Maintained cleanliness and organization of store shelves, ensuring optimal product presentation.
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Collaborated with team members to restock inventory and manage stock levels effectively.
  • Trained new crew members on store policies, procedures, and customer service best practices.
  • Operated cash register efficiently, processing transactions accurately and managing customer inquiries.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Stocked shelves to organize aisles in assigned department.

Sales Associate

Big 5 Sporting Goods
11.2022 - 09.2023
  • Contributed to maintaining a clean and organized store environment.
  • Handled inventory management tasks, ensuring stock levels remain optimal.
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained knowledge of current sales promotions and product features.
  • Operated point-of-sale systems to process transactions efficiently.
  • Organized merchandise displays to maximize visual appeal and accessibility.

Education

High School Diploma -

Simi Valley High School
Simi Valley, CA
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Customer engagement
  • Valid Driver's license
  • Inventory restocking
  • Product promotion
  • Willingness to learn
  • Workplace safety

Timeline

Crew Member

Trader Joe's
09.2023 - Current

Sales Associate

Big 5 Sporting Goods
11.2022 - 09.2023

High School Diploma -

Simi Valley High School

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Jacob Brewer