Summary
Overview
Work History
Education
Skills
Websites
Additional References
Timeline
Generic

Jacob A Hartlen

Lower Sackville,Canada

Summary

Seeking full-time and or part-time employment.

5 years of customer service experience. Increased customer satisfaction ratings by 30% in 6 months at Rogers Communications, resulting in increased customer loyalty and a 20% increase in sales. At M&M Food Market, worked flexible hours and performed duties in accordance with applicable standards, policies, and mangers expectations. At Shell, checked customer identification for alcohol, cigarette, and lottery sales and keeping a positive work environment. At Burger King, I trained new team members and contributed to team success by completing jobs quickly and accurately while completing high school.

Overview

4
4
years of professional experience

Work History

Salesperson

Bell Mobility
03.2024 - Current


  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Customer Service Representative

Rogers Communications
10.2022 - 12.2023

Rogers Communications manager - Natasha Harris 506-206-1320

  • Increased customer satisfaction ratings by 30% in 6 months, leading to increased customer loyalty
  • Increased customer satisfaction by 10% within 3 months, resulting in a 20% increase in sales

Gas Station Clerk

Shell
09.2020 - 07.2022

Reference Owner - Krista Aucoin 709-693-5654

  • Checked customer identification for alcohol, cigarette, and lottery sales
  • Counted nightly income, categorizing and closing the Station

Education

High School Diploma -

Charles P. Allen High School
Bedford, Nova Scotia
06.2022

Feed Nova Scotia
Bedford, Nova Scotia
06.2022

Skills

  • Positive attitude
  • Customer service and assistance

Additional References


  • Prish, M&M Food Market, 647-609-7202
  • Brian Bergman, Home Improvement, 902-488-3132

Timeline

Salesperson

Bell Mobility
03.2024 - Current

Customer Service Representative

Rogers Communications
10.2022 - 12.2023

Gas Station Clerk

Shell
09.2020 - 07.2022

Feed Nova Scotia

High School Diploma -

Charles P. Allen High School
Jacob A Hartlen