During my time at Dunlop Trucks Centers, I assumed a pivotal role in overseeing the operational efficiency of the truck fleet. Responsibilities included strategic decision-making for necessary repairs, meticulous planning for maintenance, and the formulation of operational policies. As a project leader tasked with enhancing maintenance protocols, I leveraged research and analysis skills, and cultivated relationships with diverse stakeholders.
Concurrently, in my capacity as a Service Advisor, I demonstrated robust problem-solving capabilities in diagnosing truck issues. Effectively managing customer communication and overseeing computer systems for maintenance scheduling were integral aspects of my role. The successful coordination of these multifaceted responsibilities, spanning from problem analysis to technology utilization, played a crucial role in ensuring the seamless operation of the maintenance department.
Conduct line hauls of refrigerated produce for McDonald’s Ltd from the factory to Martin Bauer in Calgary, AB. Additionally, responsible for picking up Less Than Truckload (LTL) shipments in Calgary and returning as required.
1986-1988 National Service: Air force