Jaclyn Epp
Leamington ON,ONTARIO
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Innovative Preceptor with 5 years of experience leading 4th year RN students. Knowledgeable about tailored instruction with great multitasking ability. Passionate about individualized student relationships and hands-on learning.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Often assigned charge nurse role and mentorship of new staff.
Overview
21
21
years of professional experience
Work History
Registered Nurse
Erie Shores Healthcare
06.2003 - Current
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Bachelor of Science - Nursing
University of Western Ontario
London, ON04.2003
Skills
- Staff Supervision
- Precepting
- Patient Management
- Critical Care
- Compassion and Empathy
- Patient Assessment
- Patient Evaluation
- Telemetry Monitoring
- Clinical Judgment
Timeline
Registered Nurse
Erie Shores Healthcare
06.2003 - Current
Bachelor of Science - Nursing
University of Western Ontario
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