Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaclyn Sklenka

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to return to the workforce.

Ready to help team achieve company goals.

Overview

32
32
years of professional experience

Work History

Copy and Content Writer

Protelicious
Toronto - Remote
11.2022 - 01.2024
  • Edited fellow writers' work for grammar, tone, style, as well as factual accuracy to uphold company standards.
  • Achieved higher social media engagement with compelling and shareable posts across multiple platforms.
  • Efficiently managed multiple projects simultaneously, prioritizing deadlines while maintaining high-quality work.
  • Optimized landing pages by crafting attention-grabbing headlines and persuasive call-to-actions that increased conversions.
  • Strengthened company voice consistency within promotional materials through adherence to established style guide protocols.
  • Elevated overall readability of published works by implementing comprehensive proofreading and editing processes.
  • Streamlined internal communications, writing clear and concise memos, newsletters, and reports for employees.
  • Collaborated effectively with cross-functional teams to ensure consistent messaging across all touchpoints.
  • Delivered original blog articles addressing industry trends which positioned the company as an authoritative thought leader.
  • Developed creative concepts for integrated marketing campaigns that drove brand awareness and customer acquisition.
  • Provided writing support in fast-paced environment for variety of public-facing materials.
  • Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
  • Monitored competitor content to identify areas for improvement in client campaigns.
  • Repurposed and optimized existing content for use in different mediums.
  • Revamped website copy to enhance user experience, resulting in reduced bounce rates and increased time on site.
  • Enhanced brand visibility by crafting engaging and relevant copy for digital and print platforms.
  • Improved email marketing performance by developing targeted campaigns with personalized messaging.

Volunteer

Crescent School
Toronto, ON
09.2021 - 06.2023
  • Assisted with special events and programs.
  • Assisted in staging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with Parent community and School staff members to stay informed about events, actions and issues relevant to the Grade 11 and Grade 12 co-horts.
  • Actively participated in Team meetings, contributing ideas for process improvement and program development strategies.
  • Facilitated communication between parents and Faculty members through regular updates via direct conversations, emails and meetings.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Led group discussions and activities to meet the needs of our community.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer - Board Member, Shop Manager Chair

Network Of Independent Schools Parents Assocation
Toronto, ON
08.2016 - 06.2022
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Prepared and presented reports to inform board on organizational progress and goals of the Shop Manager's portfolio.
  • Engaged with shareholders on key matters, maintaining transparency and trust among stakeholders.
  • Presided over board meetings and conducted board business to address organizational objectives.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Liaised with School Shop Managers to create effective and engaging quarterly meetings and annual trade show.
  • Sourced local, national and international companies to participate in a trade show specific to the needs of School Shops' stakeholders.
  • Organized engaging networking opportunities for attendees, fostering valuable connections among industry professionals.
  • Maintained detailed records of conference planning activities, streamlining future coordination efforts.
  • Selected appropriate venues based on event requirements, budget constraints, and location preferences.
  • Streamlined registration processes for increased efficiency and reduced wait times for attendees.
  • Evaluated post-conference data to identify areas of improvement and implement changes in subsequent events.
  • Oversaw on-site staff during conferences, maintaining a high level of professionalism and responsiveness to attendee needs.
  • Developed strong relationships with key stakeholders, facilitating successful partnerships for future events.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.

Volunteer - Parent Assocation Committee

The York School
Toronto, ON
08.2012 - 06.2021
  • Held various roles over this long period of time, including Class Parent, member of various volunteer committee and events. Largest roles were: Co-Founder of York International Parents (2012 - 2020) and Parent Association Committee Member (2019 - 2021).
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Collaborated with other volunteers to organize school-wide events such as multicultural nights, fostering community engagement and cultural appreciation.
  • Helped with planning and implementation of school fundraisers to bring in needed monies for school.
  • Mentored new volunteers, ensuring they were familiar with school policies and procedures while providing ongoing support throughout their service tenure.
  • Facilitated communication between parents and administrators through creating communications and distributing newsletters.
  • Liaised between School and parents to help resolve issues or concerns.
  • Part of the team that coordinated parent education initiatives, including guest speakers and workshops, to provide families with valuable information on various topics related to child development and academic success.
  • Organized parent volunteers to support school activities and program needs.
  • Led efforts in creating a welcoming environment within the school by organizing events that celebrate diverse cultures represented among students'' families.

Co-Founder

The Bread Station
Perth, Australia
01.2003 - 05.2005
  • Identified a business opportunity to establish a bespoke Bread Shop, selling the a vast range of artisanal breads sourced from the best bakery's in greater Perth.. We were a retailer not a bakery - a new concept.
  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out the best breads.
  • Secured lucrative partnerships by establishing strong relationships with key industry players.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Grew the customer base through targeted outreach and networking events.
  • Increased company revenue by developing and implementing innovative marketing strategies.
  • Established foundational processes for business operations.
  • Streamlined operational processes for improved efficiency and cost reduction.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Optimized supply chain management processes to reduce costs while ensuring timely delivery of products.
  • Established and maintained strong relationships with customers and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

Radio Contributor

Australian Broadcasting Corporation
Perth, Western Australia
08.2004 - 02.2006

On air contribution once a week with Host.

  • Conducted in-depth research for accurate and informative reporting, maintaining credibility and trust with listeners.
  • Provided informative and entertaining commentary during live events, enhancing listener enjoyment and satisfaction.
  • Created creative radio segments focused on music, current events, entertainment and lifestyle topics.

Public Relations Specialist

Capital Public Relations/PPR & JS Communications
Perth, Western Australia, Australia
02.1992 - 04.2003
  • Wrote press releases for routine use and crisis management.
  • Analyzed campaign performance data to identify areas of improvement and optimize future PR efforts.
  • Achieved consistent placement of client news stories in top-tier publications through diligent pitching efforts.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Forged strong media relationships to further public relations goals.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Produced and distributed internal and external communications.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Managed service projects from start to finish by finding partners, making detailed plans, and executive projects.
  • Coordinated press releases and handled press inquiries.
  • Reported on press coverage recaps to determine areas for improvement.
  • Enhanced brand visibility by executing strategic media campaigns and events.
  • Built strong relationships with key media contacts, resulting in increased opportunities for client exposure.
  • Managed multiple client accounts simultaneously, ensuring timely delivery of high-quality work while maintaining strong relationships with stakeholders.
  • Created, oversaw and managed events for clients.
  • Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
  • Sourced high-quality venues and catering services for memorable guest experiences at each event.
  • Oversaw event timelines, ensuring all deadlines were met and adjustments made as needed for optimal results.
  • Facilitated clear communication between event staff, vendors, and clients throughout the planning process.
  • Implemented innovative ideas for event themes, enhancing the uniqueness of each occasion.
  • Handled crisis situations calmly and efficiently, minimizing negative impact on events whenever possible.
  • Collaborated with cross-functional teams to ensure the successful execution of large-scale events.
  • Developed creative themes for events and created related activities to engage attendees.

Contributor - Fashion

The Perth Weekly
Perth, Western Australia, Australia
01.2001 - 05.2002
  • Wrote copy, instructional text, audio scripts and storyboards.
  • Secured exclusive access to upcoming fashion events and launches by fostering positive relationships with public relations representatives and industry insiders.
  • Increased reader engagement by creating compelling fashion content and incorporating multimedia elements in articles.
  • Conducted thorough research on fashion trends and industry news to produce accurate and informative articles.
  • Maintained an organized editorial calendar, ensuring a steady flow of fresh and relevant content for readers.
  • Collaborated with fun and close-knit team to continuously move projects along tight timelines.
  • Developed relationships with industry professionals for exclusive interviews, boosting the publication''s credibility and readership.
  • Wrote engaging feature stories that highlighted unique aspects of fashion culture such as sustainability initiatives or inclusive design practices.
  • Solicited input from team members and actively participated in project team meetings.
  • Worked closely with advertisers to develop sponsored content that aligned with both parties'' objectives without compromising journalistic integrity or alienating readership base.
  • Collaborated with photographers, stylists, and designers to create visually appealing editorial spreads that complemented written content.

Education

No Degree - University Arts And Sciences - General Arts And Sciences

University of Western Australia
Perth, Western Australia, Australia

High School Diploma -

Presbyterian Ladies College
Perth, Western Australia, Australia
12.1981

Skills

  • Grammar Expertise
  • Exceptional Writing
  • Creative Storytelling
  • Brand voice development
  • Customer Service
  • Customer Relations
  • Interpersonal communication skills
  • Relationship Building
  • Product and service knowledge
  • Exceptional communication
  • Issue Resolution Skills
  • Customer-facing presentation skills

Languages

English
Full Professional

Timeline

Copy and Content Writer

Protelicious
11.2022 - 01.2024

Volunteer

Crescent School
09.2021 - 06.2023

Volunteer - Board Member, Shop Manager Chair

Network Of Independent Schools Parents Assocation
08.2016 - 06.2022

Volunteer - Parent Assocation Committee

The York School
08.2012 - 06.2021

Radio Contributor

Australian Broadcasting Corporation
08.2004 - 02.2006

Co-Founder

The Bread Station
01.2003 - 05.2005

Contributor - Fashion

The Perth Weekly
01.2001 - 05.2002

Public Relations Specialist

Capital Public Relations/PPR & JS Communications
02.1992 - 04.2003

No Degree - University Arts And Sciences - General Arts And Sciences

University of Western Australia

High School Diploma -

Presbyterian Ladies College
Jaclyn Sklenka